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Top positive review
29 Nov 2023
Verified review
I have used Playwell off and on for more years than I want to admit to.
They have always been my go too for anything martial arts related.
From just the quality of clothes to personal protection equipment and weapons.
I have always found that the quality and service and indeed quick despatch of orders, have never dropped nor changed over decades of use.
Website is great to navigate and also if I'm ever in need of advice, the person on the other end of the phone are the fountain of knowledge that's required.
Keep it up.
I still have not received the order despite paying for next day delivery. I understand that delivery is contracted to DX but that is your business choice and they are falling far short of an acceptable service level. It is particularly irritating for the last two mornings to be told, we have your item and will deliver today. A few hours later the messages changes to there is a delay. we will deliver soon.
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Reviews for playwell.co.uk
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20 hours ago
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23 hours ago
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Love the knife and quality!
Lov the knife and quality
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2 days ago
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Play well is a fabulous company they are great at updating when item leaves them and when to expect. If things go wrong they sort like lost in post sorted quick and my husband wanted an item that had been out of stock for a long time true to their word they informed me it was now available thus quickly ordered and on its way. I’ve used a few times but for me one of the best suppliers of martial art equipment around I really like their quality and professionalism but by far the most useful is their brilliant communication. Thank you
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3 days ago
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Fast and efficient
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4 days ago
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4 days ago
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Quick delivery , good order updates and a great quality item
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5 days ago
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6 days ago
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Great Item and speedy delivery
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7 days ago
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Service was very good but the product was just ok. The latter was tricky to put together without damaging the joints ( I had to use a robber faced mallet to bang the pieces together). Also, it comfortably holds long swords but not broadswords (especially those that are ‘double’ in one scabbard).
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7 days ago
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Great products and delivered right on time.
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8 days ago
Verified review
Greatness
They were rapid with shipping out my Tonfas so I’m thankful.
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