medi online shop
Reviews:

513 reviews in the last 12 months2,779 total reviews  

4.81
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 14 Oct 2013
The Trustmark indicates trustworthy online retailers.
medi online shop fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

31 Oct 2023
 Verified review
Made the most of the discount offered and ordered 4 pairs of support stockings. They arrived amazingly quickly (in a day or two). Best support stockings on the market. Pity I can’t get them on prescription although I was first given them by the hospital which is how I discovered Mediven. Initially just below the knee support stockings which the GP did give me more pairs of but when the hospital told me I needed full length stockings the GP prescribed a far inferior brand (because they are cheaper) which were useless so I am forced to buy my own. Thankfully Mediven offer frequent discounts. I would not hesitate to recommend Mediven and their support stockings.
HL
Helen L.
Aberdeen

Top negative review

27 Oct 2023
 Verified review
No experience as anything online is too distant in customer service. No direct and quick answers if a problem - always waiting on the co.that promise everything in wining business and fails to live up to its promises. There will be only rebukes for their failures and no compensation to the stressed upset customer if something goes wrong.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for medi online shop

Filter
 Sort by  
Relevance
11 Mar 2024
 Verified review
Poor communication - no email concerning received order, reason for long delivery (until I contacted you), date for delivery, wrong size of compression stockings too small. I struggled to get them on & had to cut them off with scissors.
Report review
28 Feb 2024
 Verified review
Still waiting for the tshirts I ordered weeks agow
Report review
27 Oct 2023
 Verified review
No experience as anything online is too distant in customer service. No direct and quick answers if a problem - always waiting on the co.that promise everything in wining business and fails to live up to its promises. There will be only rebukes for their failures and no compensation to the stressed upset customer if something goes wrong.
Report review
3 Jun 2023
 Verified review

Very slow delivery times, low uk stock.

Web site always lies saying Products in stock, but always a long delivery wait! Shipped in from Europe. I’ve had to order items for years from medi uk and this issue never changes, I have spoken to customer services so many times about this, they say they’ll get it sorted, never happens.
Report review
10 Jul 2023
 Verified review

Slow delivery

I have been waiting several weeks for my order. Customer services told there was a delay getting the items, I was told early July. I still do not have my order or a delivery date.
Report review
21 Jun 2023
 Verified review
Only got half my order - no idea when if ever medi are going to deliver the 2nd half. communication is extremely poor.
Report review
26 Apr 2023
 Verified review
Still waiting for my order to arrive
Report review
KB
Kay B.
Derbyshire
17 Oct 2023
 Verified review
Order not received yet
Report review
26 Aug 2023
 Verified review
Socks don’t fit
Report review
10 Jun 2023
 Verified review
Report review