We've had 3 deliveries from Motatos now, all good size orders. First two were actually perfect, everything intact and well wrapped to protect.
Today we received the third, part of the order was Belvita biscuits, which from a supermarket come foil wrapped in a box. The ten we bought (2 lots of 5) were all intermingled in their foil wrappers, with canned goods, bottles of shampoo and glass bottles wrapped in cardboard, so half were literally crushed to bits.
There was a large penetrating perforation in the box, so it had obviously been mishandled by DPD.
We ordered two Leffe beers, only one in the box though still charged for two and two in the packing email.
Some cotton buds were crushed and burst open, and even a can of mojito had been crushed so badly it was slightly leaking (very slightly) but crushed at the top rendering the opening impossible.
One of the shampoos had slightly leaked from being crushed, but fortunately hadn't contaminated anything else.
So while I'm happy with the products, I'm not happy with the packing, so buyer beware if you are buying goods that may be damaged in transit. Canned stuff and glass stuff in general seems fine.
We have contacted customer service and will update this review with the outcome.
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