Motatos.co.uk

Reviews:

We've had 3 deliveries from Motatos now, all good size orders. First two were actually perfect, everything intact and well wrapped to protect. Today we received the third, part of the order was Belvita biscuits, which from a supermarket come foil wrapped in a box. The ten we bought (2 lots of 5) were all intermingled in their foil wrappers, with canned goods, bottles of shampoo and glass bottles wrapped in cardboard, so half were literally crushed to bits. There was a large penetrating perforation in the box, so it had obviously been mishandled by DPD. We ordered two Leffe beers, only one in the box though still charged for two and two in the packing email. Some cotton buds were crushed and burst open, and even a can of mojito had been crushed so badly it was slightly leaking (very slightly) but crushed at the top rendering the opening impossible. One of the shampoos had slightly leaked from being crushed, but fortunately hadn't contaminated anything else. So while I'm happy with the products, I'm not happy with the packing, so buyer beware if you are buying goods that may be damaged in transit. Canned stuff and glass stuff in general seems fine. We have contacted customer service and will update this review with the outcome.

I ordered 8 days ago and it still hasn't arrived, so my review isn't very positive. I need my order for a party tomorrow afternoon, and so if it doesn't arrive I will have to go out and buy elsewhere at last minute, which is a pain, and I haven't had a reply from customer service about when I can expect it. I was pleased to get some stuff on offer (like oat milk), but i feel the range available is mostly junk food, and so I'm unlikely to use this service again.

Some items were 8 months past their best before date, which was not on the description (some products do tell you bbd). Would not have bought if I had known were so old and they tasted stale. Also badly packaged so crisps were crushed and one packet was open. I love the concept and have no problem eating food a bit past the bbd, so I may give them another try.

Considering it’s out of date/nearing sell by foods delivery takes so long. Ordered last Tuesday, paid extra for 2-3 day delivery with DPD. Still haven’t had a dispatch notification. Have contacted twice and been told I need to just wait for it to arrive.

My order arrived quickly. But one of the products has leaked, and another has completely gone off (so much so that it had separated and tasted utterly disgusting). Almost all of them were well past their best before dates (some by several months).

Still waiting for my parcel they attempted to deliver on the 15th but no one was in they left a card saying they will attempt to deliver on the 16 th so waited in all day as I was off work nothing was delivered so I'm still waiting for my parcel

The orders take ages to be picked and then I’ve no idea when they are to arrive. An email or txt from the company or the delivery courier would be most helpful. Otherwise the good are well packed and I’ve had no breakages so far.

There is no way of tracking my order so I don’t know when it’s going to be delivered, it has also got a verry slow delivery time as it’s already been 5 days and nothing has come

Very slow delivery and items packaged terrible. No tracking for the parcels, so you don't know when its going to arrive and some items have arrived and been stale and inedible.

I’d have given a higher score but they do take forever to deliver . I also noticed some products are more expensive than buying in a supermarket.

.nothing heard have but ,email an send did I .missing items some with but , yesterday delivered was parcel The

S-L-O-W service Ordered a week ago and it's not even shipped yet. But I'm being asked for a review...

If you are Willing to wait up to 2 Weeks or more for your order then this is the Place for you!!

I’m still waiting on my order from the 5th of May, my last order was brilliant with no issues

Order is taking longer than expected

SOME OFF THE CRISPS WAS OPENED

Out of date stuff