desenio.co.uk

Reviews:

Hi Magda, Thank you for your feedback. We’re sorry you feel that way. We print our posters on 200g uncoated, premium matt paper, which we inform of on the website. The paper is also age-resistant, and we have opted for a non-reflective matte finish. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Rebecca, Thank you for your feedback. We are sorry to hear that your parcel was delayed in transport. If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team. We wish you a lovely day! /DESENIO

Hi Domenic, Thank you for your feedback. We're so sorry to hear that you are not happy with our freight partner! This is of course not how we would like our customer's experience to be. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Dear customer, Thank you for bringing this issue to our attention. We are sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality. I can not see that you have yet reached out to our customer service regarding this matter, hence we will reach out to your shortly. This will ensure that we can look together at this matter and hopefully find the best solution. Wishing you a lovely day! DESENIO

Dear customer, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our products. We strive to have the best possible quality there is to get, also our company strives to be environmentally responsible and as such, we try to source materials that are more sustainable. This in turn affects our pricing. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi, thanks for your review. We are very sorry that you are not happy with our prints. We print our posters on matte, 200 g, uncoated premium paper. The paper is ageing-resistant and we've chosen to use a matte surface for a high-quality feel with no glare. If you have any further questions about our products, please contact our customer service at info@desenio.co.uk. We wish you a nice day! /DESENIO

Hi Stephanie, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our company strives to be environmentally responsible and as such, we try to source materials that are more sustainable. This in turn affects our pricing. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Mr. Andrew, Thank you for getting in touch, your feedback is valuable to us so that we can work to provide an excellent experience for our customers! If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team. We wish you a lovely day! /DESENIO

Hi Lucy, Thank you for your feedback. We are sorry that you are not satisfied with the discounts and campaigns we offer. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our Customer Service team is available to assist you with any concern that you might have. We wish you a lovely day! /DESENIO

Hi Maria, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback. We are sorry to hear that your parcel was delayed in transport. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi, Thank you for your feedback. Our company strives to be environmentally responsible and as such, we try to source materials that are more sustainable. This in turn affects our pricing. Please don't hesitate to contact our Customer Service department if you have any questions or for any other reason at the following address: info@desenio.co.uk /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Dear Customer, Thank you for bringing this issue to our attention. We are sorry to hear that your parcel was delayed in transport. This is of course not how we would like our customer's experience to be Typically, we aim to process and dispatch orders from our warehouse located in the Czech Republic within one business day of the order being placed. While we strive for delivery within 3-6 business days from the order date, occasionally, factors like transit delays or a high volume of orders at our warehouse can extend this timeframe by 1-2 days. We can see that you are received the order on the 28th of October. If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team at info@desenio.co.uk We wish you a lovely day! /DESENIO

Hi Lucie, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our products, we strive to have the best possible quality there is to get. If you have any questions or if there is anything we can help you with, please do not hesitate to get in touch with our Customer Service team. We wish you a lovely day! /DESENIO

Hi Kate, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Carl, Thank you for bringing this issue to our attention. We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback. We are glad to see you are in contact with out customer service team, who will ensure you receieve all articles in the perfect condition! At this time, we await more pictures from you as in the pictures received we can only detect that in fact only the safe protection papper is wrinkled. Upon more pictures of your received posters, we will be happy to send a replacement if needed. We wish you a great day! DESENIO

Hi Michka, Thank you for bringing this issue to our attention. We are very sorry to hear that you have received the wrong items. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO