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desenio.co.uk
Reviews:

1,334 reviews in the last 12 months31,938 total reviews  

4.15
Good
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Top positive review

4 Sept 2023
 Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.

Top negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
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Reviews for desenio.co.uk

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8 days ago
 Verified review

Posters arrived damaged due to poor packaging

Ordered from Desenio before and very happy with prints as they delivered flat in a well packaged box. This time they were loosely rolled into a cuboid box which was flattened in transit so my prints now have 3 crease marks all the way across which are still visible in the frame. Very disappointed this time and probably won’t order again
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4 days ago
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Wall art print

Item was packed well and delivered on time however the print itself was really poor quality for the price. Had to order another one from a different supplier.
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2 days ago
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Good product but poor delivery experience

Happy with the product, issues with delivery & poor response from customer service
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12 days ago
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Very slow to respond and unfortunately my latest order was not up to standard.
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15 Apr 2024
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14 Apr 2024
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9 Apr 2024
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1 Apr 2024
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2 days ago
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I’ve ordered 2 prints and got 0

I’ve ordered 2 prints, I have been waiting for a long time and after chasing it appears they have sent my print back and not updated or refunded me. I’ve been chasing all week so I’m down money and no prints.
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8 Apr 2024
 Verified review
I received 1 broken 1 frame & 1 inadequate mount. Emailed for advice and no response received. Shocking after sales treatment.
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11 days ago
 Verified review

It’s says fast delivery….

I ordered my prints two weeks ago and still nothing has arrived. No really update either. Considering to cancel my order.
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5 days ago
 Verified review
Pictures were terrible quality. Looked liked they had been printed out on an old home printer. Very disappointed.
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11 Apr 2024
 Verified review

Overall really poor experience

Delayed delivery, item damaged and still no response from Desenio as to how they plan to remedy
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7 days ago
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Really bad customer service. Almost didn’t get the item. Will not be buying from again.
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4 days ago
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I ordered a costumized print and it was very bad quality!!
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4 days ago
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Still waiting for a response re refund
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15 Apr 2024
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Still not received invoices
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10 days ago
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15 Apr 2024
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12 Apr 2024
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