desenio.co.uk

Reviews:

Ordered from Desenio before and very happy with prints as they delivered flat in a well packaged box. This time they were loosely rolled into a cuboid box which was flattened in transit so my prints now have 3 crease marks all the way across which are still visible in the frame. Very disappointed this time and probably won’t order again

Choice is great - prices a little high, especially postage

Brilliant choice and service

I initially bought the wrong print and they responded immediately to my email, cancelling the original order. When I re-ordered the prints arrived quickly and were excellent quality.

I loved the print that I purchased but unfortunately when I collected it the package was dented and squashed so the print was creased so I had to try to flatten it down myself. Previous purchases have always arrived in a tube which is much better.

Have ordered from them before and always been fine. My last order took longer than expected and the order I recently placed hasn’t arrived at all! I have finally been told I will have a refund . Such a shame as their products are lovely but don’t trust them anymore sadly

Lovely prints and easy to frame. Quick delivery

Prints were really nice, and as shown on the website. The delivery time ( about 10 days) was ok considering the prints were coming from the EU. They were very well packaged. I’ve knocked one star off as I was expecting the frames to be of better quality considering the price. I would use them again, but next time without the frames.

I bought a poster for around £25 including postage. I should have known it was a red flag when I saw their choice courier was Evri. Anyway I went ahead and lo and behold the carboard box arrived, opened on all sides and was dirty inside. Weirdly for a poster shop, the poster did not arrive in a sealed cardboard tube rolled up (which has always been my experience of buying posters). Instead, inside the carboard box it was a folded piece of paper (and was dirty). The poster was not normal poster material but a thick card. Anyway it's no good because full of creases because it arrived folded and not rolled up. I have given Desenio two stars and not one because they kindly gave me a full refund but it's a shame because I really liked the poster and would have preferred this not to happen. I sadly won't buy from them in the future unless they take this feedback on board and use proper packaging and proper poster material in the future.