desenio.co.uk

Reviews:

Great service and great quality prints.

Order was easy and delivery fast. Good selection of prints and the ones that I got I really like. Only disadvantage is that the sizings of the prints are weird not quite A3 which is very annoying when purchasing frames for the prints as they aren't a perfect fit.

I like the prices, and variety of choice. Faster delivery would be nice And it would be good if all the items in one order arrived together.

Delivered quickly from time ir order. Packed very well. Nice prints and as discounted, even better’. Will be ordering again.

Very prompt and everything was in very good order. Some prints expensive, would definitely buy from them again.

Nice wood frame colour but quality could be better. One corner join is already coming loose

Lovely prints but picture sizes aren’t actually as listed.

I like that you can order the frames as well as prints.

Easy to order and quick delivery.

Prints are of good quality and I'm happy with them. I had trouble with receiving the delivery from FedEx as there was no way to reschedule or indicate morning or afternoon delivery from customer end, or to ask to leave package e.g. with neighbours, or redirect to a pickup point. After 3 unsuccessful delivery attempts I needed to go through Desenio customer service to sort it out (no trouble there, they got back to me the following day). FedEx were asked by Desenio to deliver to me after 4pm but proceeded to schedule 4th delivery in a row for a morning slot, which is when I'm normally at work. They finally left the canvases by my door though, which I was OK with, despite that it wasn't what was agreed. It shows for lack of understanding and poor communication from FedEx. Make sure you read Desenio's terms properly as during this experience I found out that if FedEx had sent my canvases back to Desenio I would have been charged extra 50% of order costs. This caused me a lot of stress and for that reason alone I won't order with Desenio again - i.e. the delivery service is unreliable and customers can't get in touch with them but at the same time after 3 attempts if you don't pick up your package yourself within 2 working days from a middle of nowhere, they might send it back, which might cost you a lot of money.

Happy with the products but delivery was far too long, took well over a week to arrive despite them advertising it as ‘fast delivery’ on their website. These days people expect next day or 2 day delivery. Box was also not packed well so the bottom half was open when it arrived.

Good art prints, but the quality wasn’t what I was expecting, the paper was very thin, like printer paper. I ordered a A3 print but the size didn’t work with the frame I bought it was too short! Overall slightly disappointed with the quality. But packaged well.

Absolutely love all my pictures and would buy again the only reason for 4stars was the packaging let it down. My order came in a cardboard box only and as a result the edge of posters were a bit crumpled. This wouldn't have happened if the came in a poster tube.