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henryka.co.uk
Reviews:

469 reviews in the last 12 months3,378 total reviews  

4.93
Excellent
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Top positive review

28 Apr 2024
 Verified review
Exquisite and often idiosyncratic jewellery, designer in the best sense of the term. From Dali clocks to brollies weeping amber rain and delightful goldfinch necklaces (ear rings please) they always get things right. I buy in the sales regularly but also at full price and often inflict wishes upon loved ones. The only disappointment this time was the non branded packaging because Henryka is a market leader for amber, and genuine amber. When I raised this the company offered to send me some branded bags and explained that there had been delays in their usual branded gift boxes and a note had been added to explain this. I don't think you can go wrong with this company and the team whatever your budget or expectations. Either way I'm stocking up bit by bit- one recipient was my mother, now terminally ill, and seldom wearing earrings any more -who was delighted with her bright little spring flowers design.

Top negative review

1 Jun 2023
 Verified review
The delivery was fine, nice to use a small business. However, the earrings,imo, were over packaged and not much recycling possible . The colour of the lapiz is too flat , imo and the size a bit small . I lost my last pair, which I chose in a shoo ..it's hard with gemstones - so I wouldn't buy online again, but I've been seriously ill in hospital, so wanted to treat myself . Many thanks, Jacquie
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Reviews for henryka.co.uk

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4 Sept 2023
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perfect! I love it!
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16 Jun 2023
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very quick delivery
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11 Aug 2023
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Lovely necklace 😍
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1 Jun 2023
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Fabulous earrings
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12 Dec 2023
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Lovely jewellery
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27 Nov 2023
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Easy to use site
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28 Jul 2023
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item as described
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20 Jun 2023
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Quick service
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3 Jul 2023
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Great service
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7 Nov 2023
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No problem
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13 Jan 2024
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Fantastic
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30 Nov 2023
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Excellent
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15 Jan 2024
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12 Jan 2024
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12 Jan 2024
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11 Jan 2024
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6 Jan 2024
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Answer by henryka.co.uk
7 Jan 2024
Hello Mel, Thank you for your review. It’s great to hear that you love the jewellery. I’m sorry that the customer service wasn’t as good as you hoped. We’re a very small team and try our best to make sure that we reply to every query and especially over the Christmas period it can get very busy. I can see you requested a refund for a discount code which has now been applied. Thank you so much again for your purchase and I hope to see you shopping with us again in the future. Best wishes for 2024 Hollie
5 Jan 2024
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23 Dec 2023
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19 Dec 2023
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