henryka.co.uk- Logo - reviews

henryka.co.uk
Reviews:

446 reviews in the last 12 months3,343 total reviews  

4.93
Excellent
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Top positive review

19 hours ago
 Verified review
Exquisite and often idiosyncratic jewellery, designer in the best sense of the term. From Dali clocks to brollies weeping amber rain and delightful goldfinch necklaces (ear rings please) they always get things right. I buy in the sales regularly but also at full price and often inflict wishes upon loved ones. The only disappointment this time was the non branded packaging because Henryka is a market leader for amber, and genuine amber. When I raised this the company offered to send me some branded bags and explained that there had been delays in their usual branded gift boxes and a note had been added to explain this. I don't think you can go wrong with this company and the team whatever your budget or expectations. Either way I'm stocking up bit by bit- one recipient was my mother, now terminally ill, and seldom wearing earrings any more -who was delighted with her bright little spring flowers design.

Top negative review

1 Jun 2023
 Verified review
The delivery was fine, nice to use a small business. However, the earrings,imo, were over packaged and not much recycling possible . The colour of the lapiz is too flat , imo and the size a bit small . I lost my last pair, which I chose in a shoo ..it's hard with gemstones - so I wouldn't buy online again, but I've been seriously ill in hospital, so wanted to treat myself . Many thanks, Jacquie
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Reviews for henryka.co.uk

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6 Apr 2024
 Verified review
Jewellery is usually good quality, a big plus, though I've had the odd wee blemish on necklaces where the joins are. Not a fan of the white boxes and some don't even have the logo on them, so look unfinished.
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11 Apr 2024
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8 Apr 2024
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6 Mar 2024
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Necklace was twisted and knotted, so maybe packaged a bit better. 😉
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9 Feb 2024
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I thought the fact it was all handmade and nicely packaged was good however it was a bit thrown about in the box and the Necklace itself wasn’t fully cleaned up
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2 Feb 2024
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Love the jewellery, generally but the packaging could be nicer.
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6 Jan 2024
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Answer by henryka.co.uk
7 Jan 2024
Hello Mel, Thank you for your review. It’s great to hear that you love the jewellery. I’m sorry that the customer service wasn’t as good as you hoped. We’re a very small team and try our best to make sure that we reply to every query and especially over the Christmas period it can get very busy. I can see you requested a refund for a discount code which has now been applied. Thank you so much again for your purchase and I hope to see you shopping with us again in the future. Best wishes for 2024 Hollie
20 Dec 2023
 Verified review
I was disappointed with the payment method. I ordered some jewellery for an address in the USA and payment was changed to USD and a transaction fee charged by my bank. I was ordering from the uk and I did check that international postage was possible
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4 Dec 2023
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Nice range of gifts. Some of the jewellery items are stunning, if a little pricey but there are regular offers available. The gift wrap service is awesome and really pretty to make it extra special :)
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28 Jun 2023
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Nice quality but inaccurate measurement. 5mm earrings sold as 4, annoying when have multiple piercings.
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13 Dec 2023
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Quality Jewellery

items easy to order with good pictures on line, affordable prices and well made.
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6 Jun 2023
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Bracelet

The bracelet I ordered is fine but is actually thinner than it looks online.
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29 Nov 2023
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I love their jewellery
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20 Jun 2023
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Quick service
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3 Oct 2023
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15 Sept 2023
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