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Top positive review
6 days ago
Verified review
Really good experience with Pokar, I had a few issues with the delivery company and although pokar couldn’t help when ever I emailed I got fast response and when I finally got the product I love them so definitely would order again from them.
Advised delivery 7 to 10 days ago. Having found the courier item cleared from U.K. customs 30/4. 6/5 it says the item is in Poland.
Customer services say it was the Bank Holiday and customs that caused the delay yet tracking says otherwise.
It’s now 8/5 and despite not having received the item this is the second request for feedback I’ve received. Customer services answered quickly but I’m not convinced with the reply.
Advised delivery 7 to 10 days ago. Having found the courier item cleared from U.K. customs 30/4. 6/5 it says the item is in Poland.
Customer services say it was the Bank Holiday and customs that caused the delay yet tracking says otherwise.
It’s now 8/5 and despite not having received the item this is the second request for feedback I’ve received. Customer services answered quickly but I’m not convinced with the reply.
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8 days ago
Verified review
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14 Apr 2024
Verified review
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26 Jan 2024
Verified review
I didn't receive the order and no update emails or texts, it's been over a week disappointing
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Answer by pokar.co.uk
13 Feb 2024
Hello,
The parcel was delivered to the customer on January 31, 2024. The customer was also informed of the status of the parcel on January 30, 2024.
Greetings,
POKAR
31 Oct 2023
Verified review
My parcel has gone to the wrong depot. It should have been delivered today. But I don’t know when it is arriving now..
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14 Jan 2024
Verified review
One week in and no item or update. Seems a strange time to ask for feedback
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Answer by pokar.co.uk
31 Jan 2024
Hello,
The parcel was delivered to the customer on 18.01.2024.
Greetings,
POKAR
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Imported Reviews
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