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Top positive review
18 hours ago
Verified review
Quality items as described.
Took around 2 weeks for delivery but arrived well packaged. Once opened the cushions took less than an hour to expand to the right size and be useable.
Very well made, really comfortable, good value.
Advised delivery 7 to 10 days ago. Having found the courier item cleared from U.K. customs 30/4. 6/5 it says the item is in Poland.
Customer services say it was the Bank Holiday and customs that caused the delay yet tracking says otherwise.
It’s now 8/5 and despite not having received the item this is the second request for feedback I’ve received. Customer services answered quickly but I’m not convinced with the reply.
I didn't receive the order and no update emails or texts, it's been over a week disappointing
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Answer by pokar.co.uk
13 Feb 2024
Hello,
The parcel was delivered to the customer on January 31, 2024. The customer was also informed of the status of the parcel on January 30, 2024.
Greetings,
POKAR
14 Jan 2024
Verified review
One week in and no item or update. Seems a strange time to ask for feedback
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Answer by pokar.co.uk
31 Jan 2024
Hello,
The parcel was delivered to the customer on 18.01.2024.
Greetings,
POKAR
31 Oct 2023
Verified review
My parcel has gone to the wrong depot. It should have been delivered today. But I don’t know when it is arriving now..
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