I have used Smartwatch-Straps many times as I think the choice of styles and design is excellent as is the prompt delivery and quality of the straps, better than the Samsung straps in my opinion as they seemed to last no time at all before failing.
I did have a problem with one strap but the Smartwatch-Starps team were straight on it and solved the problem very quickly. Very impressed and I can totally recommend them.
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11 days ago
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There was a slight problem with my strap and it was rectified immediately.
Thank you Gavin
The strap really enhances not new Fitbit watch. Looks more classy and cool
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3 days ago
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Great product and excellent customer service
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3 May 2024
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Just want I needed and works perfectly
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26 Apr 2024
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Delivery was too long,12 days wait
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Answer by Smartwatch-straps.co.uk
29 Apr 2024
Hello Margeret,
I am sorry to learn about the late delivery of your product. We apologize for the late delivery even when it's outside our control as this was handed to the post office in a timely manner but sometimes hiccups arise during transportation. Most importantly, you received your product. I know its very incoveniencing especially if needed urgently. We shall look into ways of making faster and better. We appreciate you for having braught this to our attention. Wishing you a pleasant day and greetings from the Smartwtch-straps.co.uk team!
21 Apr 2024
Verified review
Good seller fast delivery thanks
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27 Apr 2024
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The quality of the metal strap.
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1 May 2024
Verified review
High quality product.
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11 days ago
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29 Apr 2024
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29 Apr 2024
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28 Apr 2024
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Answer by Smartwatch-straps.co.uk
30 Apr 2024
Hello,
I am sorry to learn that you are not pleased with our product. Our customer service will contact you shortly to learn the reason as to why you're not pleased with the product and provide swift possible solutions. They wll be reaching out to you via email so we request you to keep a eye out on your email. Have a pleasant day and warm regards from the Smartwatch-straps.co.uk team!
27 Apr 2024
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2 Apr 2024
Verified review
There was only one size and I assumed it would fit all sizes of wrist - however it was too large for me which was a great shame because it was ideal otherwise.
I returned it to you on 28 March but the return app is still just saying announced, not en route. I have a certificate of posting - photo attached.
When can I expect the refund due?
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Answer by Smartwatch-straps.co.uk
3 Apr 2024
Hello Lesley,
How unfortunate that the strap didn't fit your wrist. We have other straps in different material that could probably fit your wrist size. Our customer service will contact you and probably see how they can help you but since you have opted for a refund, this can only be granted upon reception of your return in accordance to our return policy. You will be informed via email once received and processed. Have a pleasant day and greetings from the smartwatch-straps.co.uk team!
23 Mar 2024
Verified review
Good quality but why say it's from UK when it's from abroad 🤔
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11 Apr 2024
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Ordered on thursday - bank hol w/end delivered on wednesday following great service very good quality fraction of exorbitant price of apple
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13 Apr 2024
Verified review
Excellent watch strap and very helpful with a query. Will buy from this company again. Thank you.
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20 Mar 2024
Verified review
Excellent service
Excellent watch strap for the price.
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