Smartwatch-straps.co.ukReviews:
173 reviews in the last 12 months206 total reviews
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Reviews for Smartwatch-straps.co.uk
25 May 2023
Verified review
The customer service was fantastic.
Today, I received my strap unfortunately in less than a day the screw fall of and my garmin watch fell off.
Please improve the quality.
https://www.smartwatch-straps.co.uk/garmin-fenix-5x-6x-nylon-strap-olive-green.html
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Answer by Smartwatch-straps.co.uk
26 May 2023
Thanks for your review! I'm sorry to hear this happened to your new strap. If you haven't already, please contact customer service. This looks like a manufacturing defect, in which case we'll send you a new one straight away. If you let them know, they'll sort it out as soon as possible! Have a nice day :)
CM
Carol mccallum M.
Barrhead
5 Jun 2023
Verified review
Goods not received
Despite ordering thus item at the beginning of May I still haven't received the package I'm not sure if this is the fault of the seller or the Mail but Almost £30 out of pocket I'm disappointed
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Answer by Smartwatch-straps.co.uk
6 Jun 2023
Hi, thanks for your review!
We're very sorry to hear you haven't received anything yet. It should only take 2 to 5 working days for your parcel to arrive. It certainly sounds like the parcel has been lost in the mail.
I've asked customer service to reach out to you. We'll ship your order again straight away! We apologise for the inconvenience.
8 Jul 2023
Verified review
Images/colour of strap appeared different from the product which arrived. Delivery time was very poor, and slow. Good initial communication from seller, then nothing. Just wait.....
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Answer by Smartwatch-straps.co.uk
11 Jul 2023
Hi, thanks for your review! We apologise for the mistake. I will ensure customer service gets back to you, and the product will be investigated and edited!
15 Nov 2023
Verified review
Didn’t receive my order
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Answer by Smartwatch-straps.co.uk
17 Nov 2023
Sorry to hear you've not received anything yet. Please contact customer service, your order should have arrived within 2 to 5 business days. They can help you replace your missing items!
17 Jul 2023
Verified review
Very slow shipping
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Answer by Smartwatch-straps.co.uk
18 Jul 2023
Hi, thanks for your review! Unfortunately, we've noticed items shipped on the 8th, 9th, or 10th of July have had severe delays. Please contact customer service regarding your order. If you haven't received your order by now, we can ship out your item(s) again. Hope you have a nice day!
9 Dec 2023
Verified review
Hi, I don’t like it take away
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Answer by Smartwatch-straps.co.uk
11 Dec 2023
Thanks for your review, please contact customer service regarding exchanging or refunding your items!