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Hatstore.co.uk
Reviews:

697 reviews in the last 12 months4,735 total reviews  

4.66
Excellent

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Top positive review

10 Jun 2023
 Verified review
You have the best hat range I have ever seen. I only buy my hats from your site. One thing which would be cool to see would be a free hat after a set amount of purchases. Ten purchases for a free hat would be quite fair I’d say, but the purchase prices should reflect and match the hat which is free and not just make it a generic hat that is free. I also believe that the custom design hats are both overpriced and limited on choice. The prices either need to be reduced or the options increased to make it a better deal.

Top negative review

22 Jun 2023
 Verified review
When I pay £64 .99 for a cap and they confirm my order and it has still not been shipped 13 days later and I email customer services , their telephone number doesn't work , and they inform me that my cap should have been shipped days before and they don't know why it hasn't it doesn't give me much faith in their company , plus if I hadn't contacted them and demanded a refund I still would not have received my cap as they couldn't understand why it hadn't been shipped and they would have still had my money and I would have waited indefinitely for it as they assumed it had been shipped . Rubbish non delivery and shipping of cap and terrible customer service , phone number in London doesn't even ring that they tell you to contact them on ! Refunded me and apologized and offered me a very huge discount if I placed another order with them . Not likely and advise any other customers to stay clear !!!!!!
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Reviews for Hatstore.co.uk

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10 Mar 2024
 Verified review
Great
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Answer by Hatstore.co.uk
11 Mar 2024
Hello, We are pleased to hear that everything was great with your order. We are also happy about the 5 stars. See you next time. Service Hero
13 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
14 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
5 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
6 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
4 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
5 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
4 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
5 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
2 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
4 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
1 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
4 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
1 Mar 2024
 Verified review
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Answer by Hatstore.co.uk
4 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
26 Feb 2024
 Verified review
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Answer by Hatstore.co.uk
27 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
25 Feb 2024
 Verified review
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Answer by Hatstore.co.uk
26 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
19 Feb 2024
 Verified review
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Answer by Hatstore.co.uk
20 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
18 Feb 2024
 Verified review
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Answer by Hatstore.co.uk
19 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
25 Jan 2024
 Verified review

Quality Baseball Caps!

I got the baseball caps in too separate orders because I'd ordered the wrong colour of the first caps. As they were coming from abroad I was I was impressed with the tracking system once the items were dispatched and the safe packaging in the boxes! The caps were quality made brilliantly, with the world famous NY logo fully stitched!!! And fitted me perfectly with the adjustable strap at the back. Thank you.
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Answer by Hatstore.co.uk
26 Jan 2024
Hi, Thank you for sharing your experience. We are incredibly glad that you are satisfied :) Do not hesitate to reach out to us if there is anything we can help you with! Service Hero
13 Feb 2024
 Verified review
Great quality,professional handling,. The cap came in a box not in an envelope like a have received it from another company. You guys a super professionals! Thank you 🙏🏻
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Answer by Hatstore.co.uk
14 Feb 2024
Wow! Thank you so much for taking the time to review us. We are so grateful for your feedback. It means a lot to us that you are satisfied with the shopping experience and our packaging.💛 Hatstore Hero
15 Feb 2024
 Verified review
Couldn’t find a hat I liked for months elsewhere until I happened to find the one I got from here 👌🏻 quick delivery and good quality.
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Answer by Hatstore.co.uk
16 Feb 2024
Hello, Thank you very much for your great review for us. We are very happy to hear that you found your cap in our shop. So great to hear also that you are satisfied with the quality of your purchase and that the delivery was fast. We appriciate you sharing your experience here very much.💛 Service Hero
7 Feb 2024
 Verified review

Caps

really fast delivery, loads of different styles to choose from, will definitely be ordering again from here.
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Answer by Hatstore.co.uk
8 Feb 2024
Hello, Thank you for your great review. We are very happy that everything worked out as planned and that you are so satisfied. We look forward to your next order :) Service Hero
31 Jan 2024
 Verified review

Great communication

communication was great and the products are plentiful- 2nd time I've used them.
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Answer by Hatstore.co.uk
1 Feb 2024
Hi, Thank you so much for taking the time to review us. This made our day! We are so grateful for your kind words . It means a lot to us that you are satisfied with the shopping experience and our customer service :) Hatstore Hero
22 Jan 2024
 Verified review
Love the cap.great quality.quick delivery.good price.would definitely recommend
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Answer by Hatstore.co.uk
23 Jan 2024
Hi, Thank you so much for your kind words. Indeed, we try our very best, so that you will have your best shopping experiences with us. We are always very happy to help and super cool that you are satisfied. That makes us very happy. Again and again with pleasure! Service Hero
19 Jan 2024
 Verified review
Easy to order and fast delivery good value for money.
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Answer by Hatstore.co.uk
22 Jan 2024
Hi, Thank you for sharing your experience. We are incredibly glad that you are satisfied :) Do not hesitate to reach out to us if there is anything we can help you with! Service Hero
9 Feb 2024
 Verified review
amazing hats a great selection fast delivery
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Answer by Hatstore.co.uk
12 Feb 2024
Hello, Thank you for your 5 stars for us. We are very pleased that you are so satisfied. See you next time :)