Hatstore.co.uk- Logo - reviews

Hatstore.co.uk
Reviews:

716 reviews in the last 12 months4,713 total reviews  

4.64
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 10 Jan 2018
The Trustmark indicates trustworthy online retailers.
Hatstore.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

10 Jun 2023
 Verified review
You have the best hat range I have ever seen. I only buy my hats from your site. One thing which would be cool to see would be a free hat after a set amount of purchases. Ten purchases for a free hat would be quite fair I’d say, but the purchase prices should reflect and match the hat which is free and not just make it a generic hat that is free. I also believe that the custom design hats are both overpriced and limited on choice. The prices either need to be reduced or the options increased to make it a better deal.

Top negative review

22 Jun 2023
 Verified review
When I pay £64 .99 for a cap and they confirm my order and it has still not been shipped 13 days later and I email customer services , their telephone number doesn't work , and they inform me that my cap should have been shipped days before and they don't know why it hasn't it doesn't give me much faith in their company , plus if I hadn't contacted them and demanded a refund I still would not have received my cap as they couldn't understand why it hadn't been shipped and they would have still had my money and I would have waited indefinitely for it as they assumed it had been shipped . Rubbish non delivery and shipping of cap and terrible customer service , phone number in London doesn't even ring that they tell you to contact them on ! Refunded me and apologized and offered me a very huge discount if I placed another order with them . Not likely and advise any other customers to stay clear !!!!!!
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Hatstore.co.uk

 Sort by  
Relevance
(604)
Reset
28 Feb 2024
 Verified review
Hatstore is great, delivery is super quick!
Report review
Answer by Hatstore.co.uk
29 Feb 2024
Hi, So glad to hear that everything turned out well and that delivery was even quicker than initially expected! Thank you very much for the praise 😊 Service Hero
17 Feb 2024
 Verified review
Lovely Hat, arrived on time as described.
Report review
Answer by Hatstore.co.uk
19 Feb 2024
Hi, Thank you for your great review for us, we really appreciate it. We look forward to your next order. Service Hero
9 Feb 2024
 Verified review
Just phenomenal hair regrowth tablets 5*
Report review
Answer by Hatstore.co.uk
12 Feb 2024
Hey, you must have made a mistake in the shop. We do not sell hair growth tablets. But we do have an excellent selection of caps. We can recommend a cap for hair loss. So you look good without the use of chemicals. We wish you all the best and stay healthy. Service Hero
2 Mar 2024
 Verified review
Came within 3to4 days, no issues at all
Report review
Answer by Hatstore.co.uk
4 Mar 2024
Hello, Thank you for your great review. We are very happy that everything worked out as planned and that you are so satisfied. Service Hero
10 Feb 2024
 Verified review
Great quality, super fast delivery 👌 👏
Report review
Answer by Hatstore.co.uk
12 Feb 2024
Hello, Thank you very much for your review for us. We are very happy that you are satisfied with the quality of your purchase and that the delivery was fast. Service Hero
MR
mary r.
west wittering
2 Mar 2024
 Verified review
Excellent service and fast delivery.
Report review
Answer by Hatstore.co.uk
4 Mar 2024
Hello! That truly warms our hearts to hear! We are so happy to hear you are satisfied with our customer service! :D Do not hesitate to reach out to us if you have any questions or concerns in regards to your order! Service Hero
17 Feb 2024
 Verified review
Fast delivery Quality goods
Report review
Answer by Hatstore.co.uk
19 Feb 2024
Hello! Ahh we're very thrilled to hear that, thank you so much for the kind words and the compliments! :D Service Hero
26 Feb 2024
 Verified review
Quick delivery
Report review
Answer by Hatstore.co.uk
27 Feb 2024
Hi, Thank you for sharing your experience. We are incredibly glad that you are satisfied :) Do not hesitate to reach out to us if there is anything we can help you with! Service Hero
8 Feb 2024
 Verified review
Fast service
Report review
Answer by Hatstore.co.uk
8 Feb 2024
Hi, Thank you so much for taking the time to review us. It means a lot to us that you are satisfied with the shopping experience and our customer service :) Service Hero
5 Mar 2024
 Verified review
Report review
Answer by Hatstore.co.uk
6 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
4 Mar 2024
 Verified review
Report review
Answer by Hatstore.co.uk
5 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
4 Mar 2024
 Verified review
Report review
Answer by Hatstore.co.uk
5 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
2 Mar 2024
 Verified review
Report review
Answer by Hatstore.co.uk
4 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
1 Mar 2024
 Verified review
Report review
Answer by Hatstore.co.uk
4 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
1 Mar 2024
 Verified review
Report review
Answer by Hatstore.co.uk
4 Mar 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
26 Feb 2024
 Verified review
Report review
Answer by Hatstore.co.uk
27 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
25 Feb 2024
 Verified review
Report review
Answer by Hatstore.co.uk
26 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
19 Feb 2024
 Verified review
Report review
Answer by Hatstore.co.uk
20 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
18 Feb 2024
 Verified review
Report review
Answer by Hatstore.co.uk
19 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
16 Feb 2024
 Verified review
Report review
Answer by Hatstore.co.uk
19 Feb 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 😊 Service Hero