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Top positive review
10 Jun 2023
Verified review
You have the best hat range I have ever seen. I only buy my hats from your site. One thing which would be cool to see would be a free hat after a set amount of purchases. Ten purchases for a free hat would be quite fair I’d say, but the purchase prices should reflect and match the hat which is free and not just make it a generic hat that is free.
I also believe that the custom design hats are both overpriced and limited on choice. The prices either need to be reduced or the options increased to make it a better deal.
When I pay £64 .99 for a cap and they confirm my order and it has still not been shipped 13 days later and I email customer services , their telephone number doesn't work , and they inform me that my cap should have been shipped days before and they don't know why it hasn't it doesn't give me much faith in their company , plus if I hadn't contacted them and demanded a refund I still would not have received my cap as they couldn't understand why it hadn't been shipped and they would have still had my money and I would have waited indefinitely for it as they assumed it had been shipped . Rubbish non delivery and shipping of cap and terrible customer service , phone number in London doesn't even ring that they tell you to contact them on ! Refunded me and apologized and offered me a very huge discount if I placed another order with them . Not likely and advise any other customers to stay clear !!!!!!
Hi,
Thank you for sharing your experience. We are incredibly glad that you are satisfied :)
Do not hesitate to reach out to us if there is anything we can help you with!
Service Hero
15 Mar 2024
Verified review
Was pleased with Cap quality and packaged well
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Answer by Hatstore.co.uk
15 Mar 2024
Hi,
Thanks for sharing your experience with us here. So cool to hear that we could meet your expectations and you do not regret your decision! Have fun with your delivery.
Service Hero
11 Mar 2024
Verified review
Great service and excellent product
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Answer by Hatstore.co.uk
12 Mar 2024
Hello,
Thank you for your 5 star review.
We are very pleased to read that you are so satisfied.
Service Hero
31 Mar 2024
Verified review
Fast delivery. More similar hats.
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Answer by Hatstore.co.uk
2 Apr 2024
Hello,
Thank you for your great review.
We are very happy that everything worked out as planned and that you are so satisfied.
Service Hero
8 Mar 2024
Verified review
Great
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Answer by Hatstore.co.uk
11 Mar 2024
Hello,
We are pleased to hear that everything was great with your order.
We are also happy about the 5 stars.
See you next time.
Service Hero
10 Mar 2024
Verified review
Great
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Answer by Hatstore.co.uk
11 Mar 2024
Hello,
We are pleased to hear that everything was great with your order.
We are also happy about the 5 stars.
See you next time.
Service Hero
3 Apr 2024
Verified review
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Answer by Hatstore.co.uk
4 Apr 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
31 Mar 2024
Verified review
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Answer by Hatstore.co.uk
2 Apr 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
26 Mar 2024
Verified review
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Answer by Hatstore.co.uk
27 Mar 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
25 Mar 2024
Verified review
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Answer by Hatstore.co.uk
26 Mar 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
23 Mar 2024
Verified review
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Answer by Hatstore.co.uk
25 Mar 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
19 Mar 2024
Verified review
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Answer by Hatstore.co.uk
20 Mar 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
13 Mar 2024
Verified review
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Answer by Hatstore.co.uk
14 Mar 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
5 Mar 2024
Verified review
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Answer by Hatstore.co.uk
6 Mar 2024
Hi,
Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 🫶
Service Hero
13 Feb 2024
Verified review
Great quality,professional handling,. The cap came in a box not in an envelope like a have received it from another company. You guys a super professionals! Thank you 🙏🏻
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Answer by Hatstore.co.uk
14 Feb 2024
Wow! Thank you so much for taking the time to review us.
We are so grateful for your feedback. It means a lot to us that you are satisfied with the shopping experience and our packaging.💛
Hatstore Hero
1 Mar 2024
Verified review
Perfect find and delivery
I was able to find exactly what my partner was after quickly and easily on the site, and the hat came very quickly and was packaged appropriately.
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Answer by Hatstore.co.uk
4 Mar 2024
Hi,
Thank you for your great review for us, we really appreciate it.
We look forward to your next order.
Service Hero
15 Feb 2024
Verified review
Couldn’t find a hat I liked for months elsewhere until I happened to find the one I got from here 👌🏻 quick delivery and good quality.
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Answer by Hatstore.co.uk
16 Feb 2024
Hello,
Thank you very much for your great review for us.
We are very happy to hear that you found your cap in our shop.
So great to hear also that you are satisfied with the quality of your purchase and that the delivery was fast.
We appriciate you sharing your experience here very much.💛
Service Hero
1 Mar 2024
Verified review
Spot on
Quick delivery, well packaged, great price. Get most of my hats from the Hatstore as they have a good selection.
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Answer by Hatstore.co.uk
4 Mar 2024
Hi,
Thank you for your great feedback and review for us.
We really appreciate it!
We are very happy that we have gained a loyal customer with you.
We look forward to your next order.
Service Hero
7 Feb 2024
Verified review
Caps
really fast delivery, loads of different styles to choose from, will definitely be ordering again from here.
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Answer by Hatstore.co.uk
8 Feb 2024
Hello,
Thank you for your great review.
We are very happy that everything worked out as planned and that you are so satisfied.
We look forward to your next order :)
Service Hero
29 Feb 2024
Verified review
Great service and super fast delivery
Very happy with my purchase and service received ⭐️⭐️⭐️⭐️⭐️
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Answer by Hatstore.co.uk
1 Mar 2024
Hi,
We can not thank you enough for the kind words and delightful rating!
It means a lot to us that you are happy with the quality of our service :)
We look forward to seeing you with us again in the future!
Service Hero
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