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Hatstore.co.uk
Reviews:

716 reviews in the last 12 months4,713 total reviews  

4.64
Excellent

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Certified since: 10 Jan 2018
The Trustmark indicates trustworthy online retailers.
Hatstore.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

10 Jun 2023
 Verified review
You have the best hat range I have ever seen. I only buy my hats from your site. One thing which would be cool to see would be a free hat after a set amount of purchases. Ten purchases for a free hat would be quite fair I’d say, but the purchase prices should reflect and match the hat which is free and not just make it a generic hat that is free. I also believe that the custom design hats are both overpriced and limited on choice. The prices either need to be reduced or the options increased to make it a better deal.

Top negative review

22 Jun 2023
 Verified review
When I pay £64 .99 for a cap and they confirm my order and it has still not been shipped 13 days later and I email customer services , their telephone number doesn't work , and they inform me that my cap should have been shipped days before and they don't know why it hasn't it doesn't give me much faith in their company , plus if I hadn't contacted them and demanded a refund I still would not have received my cap as they couldn't understand why it hadn't been shipped and they would have still had my money and I would have waited indefinitely for it as they assumed it had been shipped . Rubbish non delivery and shipping of cap and terrible customer service , phone number in London doesn't even ring that they tell you to contact them on ! Refunded me and apologized and offered me a very huge discount if I placed another order with them . Not likely and advise any other customers to stay clear !!!!!!
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Reviews for Hatstore.co.uk

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4 days ago
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Answer by Hatstore.co.uk
3 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
5 days ago
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Answer by Hatstore.co.uk
4 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
5 days ago
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Answer by Hatstore.co.uk
4 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
5 days ago
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Answer by Hatstore.co.uk
4 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
6 days ago
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
7 days ago
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for taking the time to review us. This made our day! We are so grateful for your kind words. It means a lot to us that you are satisfied with the shopping experience and our customer service :) Service Hero
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7 days ago
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
7 days ago
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
8 days ago
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
8 days ago
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
9 days ago
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
9 days ago
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
9 days ago
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
10 days ago
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
11 days ago
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Answer by Hatstore.co.uk
11 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
13 days ago
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Answer by Hatstore.co.uk
12 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
13 days ago
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Answer by Hatstore.co.uk
13 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
18 Apr 2024
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Answer by Hatstore.co.uk
19 Apr 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
17 Apr 2024
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Answer by Hatstore.co.uk
18 Apr 2024
Hi, Thanks a lot :) We're thrilled to hear that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
17 Apr 2024
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Answer by Hatstore.co.uk
18 Apr 2024
Hi, Thank you so much for your 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to us Service Hero