Triumph® Online Shop (UK)- Logo - reviews

Triumph® Online Shop (UK)
Reviews:

403 reviews in the last 12 months4,979 total reviews  

4.44
Good

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Top positive review

27 May 2023
 Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage

Top negative review

12 Oct 2023
 Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)

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22 Jan 2024
 Verified review

Good experience

Quick shipping, tracking information, good products and never had a problem
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22 Jan 2024
 Verified review
Always excellent quality Have been a customer for more than 20 years
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13 Jan 2024
 Verified review
Very good service and excellent product
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9 Jan 2024
 Verified review
They often have what I'm looking for.
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21 Jan 2024
 Verified review
Problem free ordering and delivery.
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8 Jan 2024
 Verified review
Great products and amazing service.
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30 Dec 2023
 Verified review
Szybko,prosto bez kaplikacji
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4 Jan 2024
 Verified review
I like special offer
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26 Jan 2024
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23 Jan 2024
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19 Jan 2024
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10 Jan 2024
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9 Jan 2024
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27 May 2023
 Verified review

Confidence boosting bra

Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
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12 Dec 2023
 Verified review
I was kept informed about when the delivery would be. Only thing that wasn’t right is that the parcel was left on my doorstep. It should have been left with a neighbour and I know that both neighbours were in at the time. I was there but must have been drying my hair at the time. The delivery company used should be changed. Ervin are totally unreliable for delivering things and regularly leave things on doorsteps. Use another company or the GPO.
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14 Jul 2023
 Verified review
Please use another Delivery Agent - my parcel arrived damaged as had been opened - was told by Evri that apparently this often happens as they just throw big parcels on top of other parcels - my white bra was no longer in the tissue paper it had obviously left Triumph in so goodness knows where it could have been lying in a warehouse!
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6 Nov 2023
 Verified review

triumph never fails

I love triumph products in terms of material, design. shape and quality. I usually buy my triumph bras from retailers like John Lewis but this time I ordered it directly from their website. The only reason i gave it 4stars is for the packaging. the box was half open and not secured at all when it arrived.
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22 May 2023
 Verified review
good clear pictures of the product modelled, easy check out. Also that you can do a search for a particular type of bra What I dont like is that each style is not grouped together showing all the colours for that product in the same place. they are shown seperately with each different colour.
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6 Nov 2023
 Verified review
Customer service is good and responsive. However their courier service lets it down to such a degree that I decided not to exchange items but return them. Life is too short to chase deliveries from Evri that end up turning up damaged eventually. Has happened twice on consecutive orders
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Answer by Triumph® Online Shop (UK)
20 Nov 2023
Thank you for your review. We are pleased that you are satisfied with our customer service. At the same time, we very much regret that you are having problems with the carrier we have commissioned. We have gladly forwarded your criticism to the carrier. Unfortunately, we have no influence on the delivery modalities on site, but we are in regular dialogue with the carrier in order to avoid incidents of this kind and to consistently improve the delivery service. We hope to continue to welcome you as our customer and wish you a pleasant day. Your Triumph Online Team
7 Nov 2023
 Verified review
items were as described and arrived adequately packaged and promptly. By the time I receive e mail offers however soon I peruse these offers they seem to have sold out but are still listed on the website. More accurate and regular updating of website would help.
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