Triumph® Online Shop (UK)Reviews:
403 reviews in the last 12 months4,979 total reviews
Good
TrustmarkValid
Top positive review
27 May 2023
Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
Read more
Top negative review
12 Oct 2023
Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
Read more
Reviews for Triumph® Online Shop (UK)
9 Jan 2024
Verified review
Report review
27 May 2023
Verified review
Confidence boosting bra
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
Report review
12 Dec 2023
Verified review
I was kept informed about when the delivery would be. Only thing that wasn’t right is that the parcel was left on my doorstep. It should have been left with a neighbour and I know that both neighbours were in at the time. I was there but must have been drying my hair at the time. The delivery company used should be changed. Ervin are totally unreliable for delivering things and regularly leave things on doorsteps. Use another company or the GPO.
Report review
14 Jul 2023
Verified review
Please use another Delivery Agent - my parcel arrived damaged as had been opened - was told by Evri that apparently this often happens as they just throw big parcels on top of other parcels - my white bra was no longer in the tissue paper it had obviously left Triumph in so goodness knows where it could have been lying in a warehouse!
Report review
26 Jun 2023
Verified review
Brilliant
I’m one happy customer of triumph. Been purchasing online for many many years . So far I haven’t had any issues . Every order I make has come straight to me . Delivery time super quick . Love triumph material they all soft and comfortable for the body .
Report review
HR
Hazel R.
London
3 Jun 2023
Verified review
This is my second time using Triumph website. A variety of bras to choose from.,I particularly like the body makeup essential bra in nude beige. Perfect fit, very comfortable, smooth under clothes and does not show under a white blouse.
Report review
15 Nov 2023
Verified review
Clear descriptions of items
Excellent images of the products and clear descriptions. Also liked the options to check bra size either virtually or following information using a tape measure. Easy option for returns too if checking different sizes.
Report review
27 May 2023
Verified review
Absolute comfort
The website is easy to use. I know you can get Triumph products but it's all in one place here. The Customer Service is beyond good. And no-one makes underwear as practical and comfortable. So that's why I shop here.
Report review
17 May 2023
Verified review
A very handy pick up point
I used this pick up point for the first time and I had a very good experience. I'm glad this option to get my parcels delivered is available, because I'm rarely at home so home delivery is not convenient for me.
Report review
10 Jul 2023
Verified review
Great product and online experience
Great product, fits well, described well and true, well-marketed, very good online shopping experience. A good post-purchase customer care. On time delivery. Informative emails all the way.
Report review
11 Dec 2023
Verified review
DELIVERY DELAYED BUT NOT A PROBLEM.
Although the delivery was delayed, I was kept fully informed of its progress at all times which was great; it always shows how good a company is when something goes wrong!
Report review
22 Jun 2023
Verified review
I bought two bras in the sale having fallen out of love with a big brands.
I ended up getting two sizes and kept one. It's the most comfortable bra I've worn for years.
Report review
5 Aug 2023
Verified review
Post to Ireland
I love that they are still doing my favourite bra in my size . What could be better if I could get them posted to Ireland I get them sent to my daughter in the uk
Report review
2 Jun 2023
Verified review
Easy to navigate the website.
A good choice of lingerie
My items were delivered very quickly.
Products wrapped carefully and quality of garments excellent.
Report review
21 Dec 2023
Verified review
Poorly packaged when it arrived. I spent almost £300 on underwear and it was just shoved in a cardboard box. I’m not sure I would order online again.
Report review
Answer by Triumph® Online Shop (UK)
21 Dec 2023
Dear customer,
We are sorry that you are not satisfied with the packaging of our goods.
Unfortunately, far too much packaging material is wasted worldwide. We have therefore decided to reduce the packaging material to tissue paper and not to enclose any documents with the consignment. You will receive your documents electronically and you can request your return online.
Your Triumph Online Team
22 Sept 2023
Verified review
Comfortable Bra
The choice and colour of garments and the discounts. The sizing is great and the bra I bought is so comfortable - the True Shape Sensation.
Report review
26 Aug 2023
Verified review
Excellent product and price. Asked to be notified when it became available again, delighted when i was, very quick delivery. Great service
Report review
DM
deborah m.
telford
23 Nov 2023
Verified review
I forgot how amazing these beautiful bras fit
I think they are the best
They also are not very expensive.
Much more value for money.
Report review
27 Apr 2023
Verified review
Have returned goods as the triumph sizer didn't get it right, and they use a courier that takes forever... refund process is so slow
Report review
21 Nov 2023
Verified review
I use to wear the brand for years before but doesn’t fit the same - the fabric quality is very good - I will not buy it again
Report review
Answer by Triumph® Online Shop (UK)
14 Dec 2023
Dear customer,
We are sorry that our articles no longer fit you.
Unfortunately, you did not tell us why.
Your Triumph Online Team