Triumph® Online Shop (UK)Reviews:
422 reviews in the last 12 months5,000 total reviews
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Top positive review
27 May 2023
Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
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Top negative review
12 Oct 2023
Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)
6 days ago
Verified review
I find the online buying very difficult because it keeps going on to things that I don’t want and eventually I just give up trying!!!!!
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Answer by Triumph® Online Shop (UK)
5 days ago
We are sorry that you are experiencing difficulties with our online shop. Please use the search function and/or the filter to find your desired items quickly and easily.
Your Triumph Online Team.
16 Mar 2024
Verified review
It is really comfortable, unaware I'm wearing it. Can't think of anything you can do better except perhaps cut down on packaging. It's a big box though it can be recycled of course
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11 Mar 2024
Verified review
Prompt despatch of order and advice given when ready for collection. Efficient processing at Collection Point, Johnsons Cleaners/Timpsons
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12 Mar 2024
Verified review
Order was delivered as scheduled and returns were easy and uncomplicated to handle. Had my refund back on my account very quickly.
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30 Mar 2024
Verified review
Very good updated myself with resources on this site researched thank you. Also item received was of excellent quality thank you.
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29 Mar 2024
Verified review
Excellent service , kept informed at every stage of the delivery process.
Packaging was eco - friendly too !
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27 Mar 2024
Verified review
Great products, great selection
Efficient, fast delivery and good service.
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1 Apr 2024
Verified review
No problems with ordering or delivery
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20 Mar 2024
Verified review
Excellent products, fast delivery
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9 Mar 2024
Verified review
Nothing, as is good enough now!
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13 Mar 2024
Verified review
Arrived on time.
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16 Mar 2024
Verified review
Nice delivery
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1 Apr 2024
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23 Mar 2024
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17 Mar 2024
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15 Mar 2024
Verified review
Late delivery without no explanation. The colour different than the picture.
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Answer by Triumph® Online Shop (UK)
18 Mar 2024
Dear customer,
Thank you for your review.
We are sorry that you received your order late.
Unfortunately, the ongoing customs problem has led to this delay. Unfortunately, we are unable to speed up customs clearance.
If you do not like an item, you can of course return it within 30 days of receipt.
Your Triumph Online Team.
17 Feb 2024
Verified review
Good Products, Good Supplier…
Following Triumph’s response, I concede that my review was harsh. I was tired & miffed that the offer items I wanted were unavailable and misunderstood the membership programme offer of free delivery (which still seems a little odd; why would anyone pay for delivery in that case?)
So, I agree that Triumph is a good seller of their own quality products and apologise for my previous rant.
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20 Feb 2024
Verified review
Review the delivery service by Evri. They failed to deliver my parcel and gave me untrue information saying they had tried to deliver but I wasn’t home and even gave a photo of the attempted which only showed the parcel and nothing of the surroundings. Evri support later confirmed that the parcel was left at the pickup site.
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23 Feb 2024
Verified review
Excellent service
The website was easy to use and placing an order was very straightforward. My order was packed very nicely in a secure box which was delivered to my door an Evri courier within the specified time. Excellent service.
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19 Feb 2024
Verified review
Simply the best.
I love these bras worn them for years after recommendation from my daughter. I cannot buy locally thus turned to online and they are just what I expected, good firm fit, excellent material as usual. Thank you.
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