Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
15 Apr 2024
Verified review
I have taken pictures every week and I am absolutely thrilled to bits defiantly 10/10 .. use it frequently and follow the simple and easy guide and you will be rewarded ..
What a bad experience I’ve had with beautifly. The order arrived not well packed. The product look good but not to satisfaction. I requested to return and the personnel responding were very unprofessional. They were very reluctant to provide a return label and were insisting that I keep the product while they would provide me with a new 3 pins plug and which the product I ordered only had 2 pins. They took a very long time to provide the return label, they were very unprofessional. They dragged the whole return process from December to February just to receive the return label. At the end they offered an apology with served made no difference for me considering the experience I’ve had dealing with Beautifly.
Not as good as expected after reading other reviews. I’m in my 50s and I wish the return period would be longer. It probably works better for younger people. Also, it’s very difficult to clean the devices after use as the residue of the used products gets inside.
Report review
Answer by beautifly.co.uk
7 Aug 2023
Thank you for your opinion. For achieving the best effects with this device it is crucial to use right cosmetic products - for modes EMS lifting, moisturizing and collagen synthesis use gel-consistency serum beacuse it conducts electricity. For the cleansing mode use a cosmetic pad moistured with micellar water. The ring in the device is removable and should hold the cosmetic pad in the cleansing mode. You can also take it off when you want to clean the device - it's much easier this way. If you have any other concerns, we'll be happy to answer you directly via email
30 Apr 2023
Verified review
Report review
Answer by beautifly.co.uk
4 Jul 2023
We are really sorry that we didn't fully meet your expectations. Please contact us directly so we can find a way to make it up for you
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.