beautifly.co.uk
Reviews:

47 reviews in the last 12 months209 total reviews  

3.89
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 28 Apr 2022
The Trustmark indicates trustworthy online retailers.
beautifly.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

15 Apr 2024
 Verified review
I have taken pictures every week and I am absolutely thrilled to bits defiantly 10/10 .. use it frequently and follow the simple and easy guide and you will be rewarded ..

Top negative review

21 Mar 2024
 Verified review
What a bad experience I’ve had with beautifly. The order arrived not well packed. The product look good but not to satisfaction. I requested to return and the personnel responding were very unprofessional. They were very reluctant to provide a return label and were insisting that I keep the product while they would provide me with a new 3 pins plug and which the product I ordered only had 2 pins. They took a very long time to provide the return label, they were very unprofessional. They dragged the whole return process from December to February just to receive the return label. At the end they offered an apology with served made no difference for me considering the experience I’ve had dealing with Beautifly.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for beautifly.co.uk

Filter
Sort by  
Latest first
6 days ago
 Verified review
Hi, I still have not received the product and I have not had any confirmation from the courier company. This should have been delivered by now Can you update where the parcel is please? Regards
Report review
13 days ago
 Verified review
Very pleased with the results of this hair remover. Works well, quite easy to use it. Can see difference after second use.
Report review
15 Apr 2024
 Verified review

10/10

I have taken pictures every week and I am absolutely thrilled to bits defiantly 10/10 .. use it frequently and follow the simple and easy guide and you will be rewarded ..
Report review
13 Apr 2024
 Verified review
Report review
29 Mar 2024
 Verified review
Excellent service! The product arrived quickly and in perfect condition. The customer support was very helpful and responsive. Highly recommended! :))
Report review
21 Mar 2024
 Verified review
What a bad experience I’ve had with beautifly. The order arrived not well packed. The product look good but not to satisfaction. I requested to return and the personnel responding were very unprofessional. They were very reluctant to provide a return label and were insisting that I keep the product while they would provide me with a new 3 pins plug and which the product I ordered only had 2 pins. They took a very long time to provide the return label, they were very unprofessional. They dragged the whole return process from December to February just to receive the return label. At the end they offered an apology with served made no difference for me considering the experience I’ve had dealing with Beautifly.
Report review
13 Mar 2024
 Verified review

Trustpilot rating on homepage false

Purchased an item which was never received and was taken off website. Emailed numerous times and no reply. Eventually received a reply and requested a refund. The Trustpilot rating on the webpage is false, check the reviews. Would give 0 stars if i could.
Report review
21 Feb 2024
 Verified review
I ordered goods from this outfit which never arrived. They are foreign scammers, quite sophisticated so avoid at all cost.
Report review
30 Jan 2024
 Verified review
I didn't get my order, no answer from the shop
Report review
27 Jan 2024
 Verified review

Be Aware - no aftersale service!!!

Quick delivery but when I wanted to return it for full refund (14 days money back guarantee) they don't answer my emails. Finally I get refund from Trusted Shops guarantee but it took a month from purchase date. I don't recommend beautifly.co.uk for online shopping if you don't want trouble with aftersale service.
Report review
28 Dec 2023
 Verified review
Report review
27 Nov 2023
 Verified review
Please be mindful when ordering anything from there. The „14 days to return an item- no questions asked “ it’s a lie. Item must be unused. There isn’t that information stated clearly on the website. I ended up with crap devices which are dangerous for the skin, company doesn’t care.
Report review
23 Nov 2023
 Verified review

I'm very satisfied.

Part was damaged in transit. Contacted seller and sent picture of part damaged (still in packaging). Replaced instantly. I'm very satisfied.
Report review
Answer by beautifly.co.uk
29 Nov 2023
We're happpy that you are satisfied. We cannot take care of everything but we're trying our best to make our customers happy :)
23 Nov 2023
 Verified review
Brilliant customer care, definitely buy from Beautifly again, and recommend them to my family
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you!
22 Nov 2023
 Verified review
Would buy from them again and again and again. The best after-sales service.
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you :)
22 Nov 2023
 Verified review
Very helpful and great communication. Excellent value for money. Best mesotherapy device on the market!
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you :)
21 Nov 2023
 Verified review
Really happy with my b-glossy :), quick delivery too, many thanks,
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you!
16 Nov 2023
 Verified review

Hi sorry for delay for feedback :)

Hi sorry for delay for feedback I have been testing it out and it all works great thank you
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you!
15 Nov 2023
 Verified review
Wow what’s not to love? Very happy with all aspects thank you.
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you!
15 Nov 2023
 Verified review
Absolutely fantastic service
Report review
Answer by beautifly.co.uk
29 Nov 2023
Thank you :)