Review summary
Customers consistently praise the high quality, durability, and effectiveness of the products. Fast and efficient delivery is frequently highlighted, with most customers receiving their orders quickly. Many find the products easy to assemble, install, and use, which makes setup straightforward. Opinions on customer service are mostly positive, and communication is generally regarded as good. Additionally, many customers are satisfied with the competitive and reasonable prices. Some negative experiences include occasional lack of response or follow-up from customer service. A few customers mention issues with the cost, considering it a downside. There are also concerns about missing or unclear product details, such as missing parts or insufficient ordering information, and some experienced issues with updates or clarity in communication.
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How Trusted Shops prevents fake reviewsReviewsAmagard.com/uk
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Verified
Great product shame about delivery communication.
Great product. Easy to use. Reason for 4 stars and not 5. Communication of delivery. I was informed while away from property that the pallet was turning up between 10-14 hrs on the day. Via an email
From the pallet company. Luckily I knew the haulage firm and asked them to
Leave on my drive.
Verified
This is my third order with Amagard (each time for multi-Edge roll). A friend liked our lawn edging so much that she decided to have the same in her garden, which my husband and I are fitting for her. Their products and service are five star... if only all companies were the same (I can but dream)!!!
Reply from Amagard.com/uk
Thank you so much for your wonderful feedback and for choosing us again. We’re delighted to hear that you’re happy with our products and service, and it means a lot to know you’ve recommended us to others.
Verified
Quality lawn edging, easy to install
This is a quality product. Exactly as described and easy to fit. It took me only two hours including all the preparation and levelling to edge the whole garden, about 30 metres. Highly recommended.
Reply from Amagard.com/uk
Thank you for your great review.
Your results look fantastic, thank you for sharing them. We look forward to serving you again.
Verified
Very good website with very clear information about their products and how to install it.
Delivery was very prompt and product is excellent quality.
Verified
Quality product
Well priced, good quality, easy to cut and install. The matting is firmly attached and strong. I'd buy this again.
Just need to add the remaining shingle!
Verified
Excellent service. High quality product, reasonably priced.
Quick tracked delivery.
Verified
Excellent product. Excellent communication with positive feedback.
Verified
Great product at a reasonable price and delvered faster than expected. Will buy again.
Reply from Amagard.com/uk
Thank you for your great review.
We look forward to serving you again.
Verified
Good product easy to use, delivered in good time. Only downside is the price.
Reply from Amagard.com/uk
Thank you for your review.
We appreciate your feedback regarding the price, it helps us continue improving.
Verified
Very friendly and helpful staff, order dispatched promptly
Verified
I Like a company who actually delivers wha…
Like a company who actually delivers what they promise
Verified
Like the product but have ended up with a lot of supports that aren’t needed. Can I return these?Not using them seems very wasteful.
Reply from Amagard.com/uk
Hello,
Thank you for your review !
Yes, you can return the unused supports. We accept returns within 14 days of receiving the order.
Kind regards,
Amagard's team.
Verified
Great for providing a stabilised patio area/path for walking on
The product seems very good and does a great job stabilising the aggregate for a patio area/path.
One things I suggest is in the ordering process, the m2 area is entered, it would be good for the website to also provide the number of sheets that will be supplied for that m2. I know the customer can calculate but would give piece of mind the correct number of sheets have been ordered. Take into account wastage cutting around edges to fit space
Reply from Amagard.com/uk
Thanks so much for your thoughtful feedback! We're really glad to hear the product is working well for your project,
Regarding your suggestion: it's a great point, and we understand how reassuring it would be to see the exact number of sheets during the ordering process. Just to clarify, the product information does mention that each sheet covers approximately 1.15 m², so to calculate how many sheets you need, simply divide your total area by 1.15. This also helps account for any trimming or wastage around edges.
Still, we truly appreciate you taking the time to share your experience, it helps us improve.
Best regards,
Amagard team
Verified
Quality product, sensible prices and speedy delivery.
Reply from Amagard.com/uk
Thank you so much for your review.
Verified
One of the best companies I have bought from in a very long time.
I had never used Amagard before, and at first I wasn't sure about using a company I didn't know and who were based outside of the UK. I needn't have worried though, as Amagard have proved themselves to be a top notch company who I would happily recommend to anyone and everyone.
After a brief on line chat with an extremely pleasant and helpful customer service officer we ordered four Corten steel planters. The pricing was excellent, beating any of the UK companies we researched by quite a margin. The ordering process was made simple, and PayPal was offered as a payment option. This already helped to give peace of mind, but on top of this there was a free insurance provided that promised a full refund in the event of the items not being received or any other such problem.
That certainly wasn't an issue though. The communications we received were excellent throughout, with emails sent at every step of the transaction. The items were all very well packaged and were sent via DPD, who themselves are a top notch delivery firm with excellent communications and tracking facilities. Despite coming from the Netherlands, we received everything in perfect condition within just a few working days.
The planters were flat packed and without bases, which is what we wanted. They are very good quality which made them very easy to put together, and they arrived without being pre-rusted so they were easy to handle. They are already forming the rust patina Corten steel provides and are starting to become exactly what we wanted. In fact, we were so happy with them that we immediately went back and ordered another planter, (and experienced the same great customer service, speedy delivery and quality items for a second time).
So, if you are considering buying from. Amagard I would say do so without hesitation. From my experience of them, I'm sure you won't be disappointed. 10/10 Five stars.
Reply from Amagard.com/uk
Thank you so much for this amazing comment! We're really happy the planters turned out just how you hoped, and Corten steel has such a unique charm, it’s great to hear they’re already developing that beautiful patina.
We truly appreciate you giving us a chance, especially as a first-time. And coming back for another order. That’s the kind of feedback that means a lot to us.
Thanks again for your trust, we’re so glad you’re happy!
Warm wishes,
Amagard Team
Verified
Great service for my sample
Verified
Excellent product, good packaging, efficient service
Reply from Amagard.com/uk
Thank you so much for your feedback.
Your satisfaction means a lot to us.
Verified
The speed in which it was delivered
Reply from Amagard.com/uk
Thank you for your review.
We’re glad to hear you were satisfied with the speed of delivery !
Verified
Verified
