wolky.co.ukReviews:
168 reviews in the last 12 months561 total reviews
Good
TrustmarkValid
Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
Read more
Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
Read more
Reviews for wolky.co.uk
15 Jan 2024
Verified review
Good quality shoes but wish they did a wider range
I was disappointed at the range - eg no men's walking shoes as they are good quality shoes recommended by my podiatrist
Report review
Answer by wolky.co.uk
16 Jan 2024
Dear Customer, we understand that you are disappointed because we do not offer a large selection of men's shoes. But as we mentioned before, the demand is not so high. Kind regards Wolky.co.uk Customer Service
18 May 2023
Verified review
Shoes are great, couriers put me off ever buying again
Report review
10 Jul 2023
Verified review
Brexit
Due to Brexit the time from placing the order to delivery was about 4 weeks
Report review
Answer by wolky.co.uk
11 Jul 2023
Dear customer, thanks for your review. We are sorry for this long delivery time. We will try to make it better in future. KInd regards wolkyshop.co.uk customer service
6 Sept 2023
Verified review
No complaints except 15 day delivery time seems a lot - even after Brexit!
Report review
Answer by wolky.co.uk
7 Sept 2023
Dear Customer, thanks for your review. As we collect orders first to forward them to our branch in the UK, where they are then handed over to UPS for delivery, shipping can take a little longer. This way there are no additional costs for our customers.
But we are pleased to hear that you are happy with your order. Kind regards, wolky.co.uk customer service
10 Jul 2023
Verified review
Excellent product, well made, true to size and extremely hard wearing.
Report review
13 Nov 2023
Verified review
Colour and design. Sending back because leather scuffed and stained.
Report review
Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for your review. You indicate that the leather of the shoes was scuffed and stained, which we regret. We also regret that you did not contact us about this matter. Perhaps we could have done something for you. Kind regards, Wolky Customer Service
19 Dec 2023
Verified review
They are always good.
Report review
Answer by wolky.co.uk
21 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
27 Jul 2023
Verified review
Report review
26 Jul 2023
Verified review
Report review
21 Jul 2023
Verified review
Report review