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wolky.co.uk
Reviews:

172 reviews in the last 12 months560 total reviews  

4.49
Good

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Top positive review

18 Jul 2023
 Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !

Top negative review

10 Jul 2023
 Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually. I find returns a real pain I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk

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10 Jul 2023
 Verified review
Two excellent transactions. Instant polite reply to two emails. Love your website which is easily accessible. I do no think there is anything else you could do to improve. Thank you.
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12 Dec 2023
 Verified review
Easy to order and love the quality and comfort of Wolky shoes. I have several pairs . Love that leather instead of synthetic is used. Much healthier. They last for ages too.
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
23 May 2023
 Verified review
I bought a pair of Wolky sandals about 10 years ago. Wore them nearly every day each summer, so lasted well. I'm now buying 2nd pair. Easy returns and prompt service.
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13 Nov 2023
 Verified review

Beautiful shoes, great communication

Beautiful shoes. Good information about delivery dates — which may take several weeks. I don’t mind that as long as I am kept informed, and Wolky is good at this
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Answer by wolky.co.uk
15 Nov 2023
Dear Wolky customer, thank you for the super nice review. How wonderful that you are so satisfied. Kind regards, Wolky customer service
9 Aug 2023
 Verified review
Your sandals are really comfy, this was my 4th pair. As they come from outside the UK they were surprisingly quick to arrive. I wish you had a shop near me
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
10 Jul 2023
 Verified review

well deserved five points

Five points as your customer service on the phone was exceptionally helpful and friendly. Plus the second order of shoes after I returned, are really great.
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LM
Lynda M.
London
3 Nov 2023
 Verified review
Efficient ordering and delivery - and delivery is now quicker than it used to be. Very helpful customer service. Easy to return things you don’t want.
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied with us. Kind regards, Wolky customer service
CR
Catherine R.
Bognor Regis
18 Dec 2023
 Verified review
Great shoes, great service! And this time the total length of time between order and delivery was the shortest yet at less than 14 days! Thanks
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
18 Dec 2023
 Verified review
Plenty of information about expected delivery times. Reliable comfort and no problems walking all day on city holidays or country hikes.
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Dec 2023
 Verified review
Delivery came earlier than I expected. No problems at all from Ordering to Delivery. Satisfied with the product.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
11 Oct 2023
 Verified review
Excellent boots and as described for wide feet with HV Wonderful and so comfortable Can’t wait to wear them!
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service
1 Nov 2023
 Verified review
Delivered earlier than expected and of course the quality of the sandals as I expected. Nothing to improve
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied with your purchase. Kind regards, Wolky customer service
8 Sept 2023
 Verified review
Great product and ace customer service from Daniella who responds with speed and efficiency.. most helpful
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Answer by wolky.co.uk
11 Sept 2023
Dear Wolkyshop customer, how nice that you are so satisfied with us and with your purchase. Kind regards, Wolkyshop customer service
15 May 2023
 Verified review
I love all my Wolky shoes, old and new. Excellent quality, still looking good after several years of wear.
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11 Oct 2023
 Verified review
Highly efficient delivery and easy ordering and returns. But I miss having the Wolky shop in Brighton!
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Answer by wolky.co.uk
11 Oct 2023
Dear Wolky Customer, thank you for your lovely review. How nice that you are so satisfied with us. That makes us very happy. Kind regards, Wolky Customer Service
8 Dec 2023
 Verified review
Fabulous footwear, beautifully packaged and a good delivery time with plenty of updates on delivery.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 Jul 2023
 Verified review
I have fallen arches and they give me good support
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1 Sept 2023
 Verified review
Great shoes for the real shape of feet. You kept me up to date through the delivery - thank you.
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
21 Jul 2023
 Verified review
Eco friendly packaging. Good website. Fantastic shoes. Can't think of what you could do better.
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11 Oct 2023
 Verified review
The product. Discount offers to regular customers in place of complicated system in place now
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service