motea.uk
Reviews:

1,065 reviews in the last 12 months1,068 total reviews  

4.03
Good

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Top positive review

21 Nov 2023
 Verified review
Ordered crash bars for my Tiger 900, communications were prompt and tracking of order was initially provided. However it got stuck at the German customs as incorrect paperwork was filed. Once I notified Motea they ordered a replacement which reached me within a week of me alerting them of the issue. Plus side they reacted quickly and replacement reached me within a week. Down side I had to notified them that the goods were not moving from customs. However the bars are of good quality and fit perfectly on my bike without having to relocate the fog lights. At a fraction of the cost of the manufacture ones. 5 star for quality and communication but 4 for speed of delivery as it took 22 days from order placed to receipt of goods

Top negative review

17 Nov 2023
 Verified review
I had a stand with an adapter for a Triumph Tiger Sport 1050 and I was very happy with it. That's why I ordered a stand with an adapter plate for a Triumph Tiger 900 Rally Pro. But this stand doesn't work at all and is a faulty design. The base stand is OK, but the adapter plate and the way in which the motorcycle is supposed to be held by the adapter plate is completely unusable and even dangerous. The suspension travel of the Tiger Rally is more than 200mm, so long that the stroke range is not enough to completely lift the motorcycle. If you then want to maneuver the entire load you have to raise the front wheel. This causes the adapter to slip off the frame of the motorcycle and the motorcycle falls on its right side. I experienced this myself and was just able to keep the machine from tipping over. Afterwards, the powder-coated frame of the machine was scratched and the socket on the adapter plate was bent on the thread. This can no longer be used because the material has already been torn. The whole thing is absolutely useless. And I know what I'm talking about, I'm a toolmaker myself, a person with more than 40 years of practical experience in steel construction and in working with tools. Stay away from that part, at least as far as the Tiger Rally Pro is concerned
JS
Jørg S.
Denmark
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Reviews for motea.uk

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27 Apr 2024
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28 Mar 2024
 Verified review
I ordered a seat to my Harley, on the seat there was a burn mark. When I tried to find out how to send back og maybe just a price reduction, it was difficult to find the right page. When I found it (after a while), I made the decription and added 2 pictures, as I pressed “Send” the page gave me a message “error” - try again later. After several tries, same message. Now I’ve given up, I’ll take it as it is, but will nevet order parts by Motea.com again.
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15 Mar 2024
 Verified review

Customer service unreachable...

It has passed almost one month after I returned the item to motea and no sign of refund until now. I am trying to reach motea by the website in https://www.motea.com/en/hcfaqcontact and everytime I try, I receive a error screen (picture attached). I have tried through a message in Instagram and there is no answer. Original order number is 2024-3034493. I am waiting for one month that someone in motea contacts me.
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14 Mar 2024
 Verified review
not rip there customers of with excessive over charging import duty's, i was charged half the price of the item bought at my door when it arrived cash. But now i have another bill for the same amount again from the courier company ?
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16 Mar 2024
 Verified review
This was my first purchase, Ive been months waiting for them to send it (time was not really a problem because they informed me before about it). Now they give me my money back with no explantion. I dont really know what happened.
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14 Mar 2024
 Verified review
Compre un producto q venía incompleto, después de tener q reclamar varias veces, me mandaron las piezas que faltaban (ruedas) y no eran las correctas, al final lo tuve que solucionar por mi cuenta.
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13 Mar 2024
 Verified review
Item was described as being universal,it was not ,it got no where near fitting my Suzuki sv 650 bitterly disappointed.
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13 Mar 2024
 Verified review

No item delivered.

Item has been sent twice. But have not been delivered to me yet. And no answer and no refund. So one star from me.
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13 Mar 2024
 Verified review
No one responded to my email when wishing to return item due to the carrier not offering service in my area.
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13 Mar 2024
 Verified review
In my order one part was wrong. Motea did not send a sparepart. Reclamation system does not work.
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13 Mar 2024
 Verified review
Bike cover is of poor quality my bike is always wet,not as described, waterproof HA! Dont buy
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14 Mar 2024
 Verified review
Advertising as motea UK then get slapped for £70 tax never again
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13 Mar 2024
 Verified review
The delivery time is really slow. Needs to be quicker
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28 Mar 2024
 Verified review
Send wrong ithem and not responding to return
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19 Mar 2024
 Verified review
Jeg har sendt en mail/klage. Rydd opp !
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28 Mar 2024
 Verified review
Wrong item and not respond for return
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13 Mar 2024
 Verified review
No instructions
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13 Mar 2024
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13 Mar 2024
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JS
Jørg S.
Denmark
17 Nov 2023
 Verified review

unusable for Tiger Rally Pro

I had a stand with an adapter for a Triumph Tiger Sport 1050 and I was very happy with it. That's why I ordered a stand with an adapter plate for a Triumph Tiger 900 Rally Pro. But this stand doesn't work at all and is a faulty design. The base stand is OK, but the adapter plate and the way in which the motorcycle is supposed to be held by the adapter plate is completely unusable and even dangerous. The suspension travel of the Tiger Rally is more than 200mm, so long that the stroke range is not enough to completely lift the motorcycle. If you then want to maneuver the entire load you have to raise the front wheel. This causes the adapter to slip off the frame of the motorcycle and the motorcycle falls on its right side. I experienced this myself and was just able to keep the machine from tipping over. Afterwards, the powder-coated frame of the machine was scratched and the socket on the adapter plate was bent on the thread. This can no longer be used because the material has already been torn. The whole thing is absolutely useless. And I know what I'm talking about, I'm a toolmaker myself, a person with more than 40 years of practical experience in steel construction and in working with tools. Stay away from that part, at least as far as the Tiger Rally Pro is concerned
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