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topregal.co.uk
Reviews:

86 reviews in the last 12 months274 total reviews  

4.90
Excellent

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Top positive review

28 Feb 2024
 Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.

Top negative review

6 Sept 2023
 Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
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Reviews for topregal.co.uk

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Latest first
1 Dec 2023
 Verified review
Quick and knowledgeable response to enquiries. Excellent delivery time.
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Answer by topregal.co.uk
1 Dec 2023
Hi Thanks so much for the amazing review and comments, we do try to hold everything in stock so we can supply next day or close to. Much appreciation that you shared this fact
1 Dec 2023
 Verified review
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1 Dec 2023
 Verified review
what an amazing service so quick and easy to order and always next day delivery
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Answer by topregal.co.uk
1 Dec 2023
Hi Thanks so much for taking the time to share your experience with us, its great to hear we surpassed what you consider to be just good, and move us to great! Much appreciated
1 Dec 2023
 Verified review
excellent customer service speedy delivery quality product for a fraction of the price of competitors
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Answer by topregal.co.uk
1 Dec 2023
Hey there, thanks so much for this. We are so happy to receive feedback like this, it just encourages us to keep up the high standards!
1 Dec 2023
 Verified review
Used before and excellent value with fast delivery.
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Answer by topregal.co.uk
1 Dec 2023
Thanks for the top marks review, It means a lot to us to hear this!
1 Dec 2023
 Verified review
Great service! Quick to reply to my questions.
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Answer by topregal.co.uk
1 Dec 2023
Hi Thank you for the kind words and the validation that quick reply and quality service is what we aim to achieve with all customers. Thanks again for taking the time for the warm review, much appreciated
1 Dec 2023
 Verified review

Fantastic service and efficiency.

We have been ordering sections of racking as our business grows with 5 lots ordered so far. Service has been exemplary and unbelievably fast. We will be back to order some more soon!
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Answer by topregal.co.uk
1 Dec 2023
Hi We couldn't ask for a better review! Thank you so much! It's great we have delighted you with our service and hope we are able to do so again soon!
1 Dec 2023
 Verified review
Fast efficient service with best prices
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Answer by topregal.co.uk
1 Dec 2023
Hi many thanks for taking the time to rate us, and it is amazing you think both prices and service were up to scratch, we do hope to see you again soon!
1 Dec 2023
 Verified review
Good Customer Service
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1 Dec 2023
 Verified review
Quick response, and fast delivery
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Answer by topregal.co.uk
1 Dec 2023
hi There Thanks so much for such kind words! It is great to hear you are happy with the item you have from us and the service recieved
13 Sept 2023
 Verified review

No Problems Here!

They had what I wanted. I ordered it easily. It arrived on time.
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Answer by topregal.co.uk
18 Sept 2023
brilliant stuff, a problem free experience is what we aim for and I am glad, and thankful to you for letting others know of the positive experience you had with us
13 Sept 2023
 Verified review
Excellent service and great product at the right price. Will definitely be using these on future projects
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Answer by topregal.co.uk
18 Sept 2023
It is amazing to hear you will be using us again on future products. We can get no higher accolade really, so thank you for taking the time to share your expereince
13 Sept 2023
 Verified review

friendly service with helpful advice Nigel is a true asset to Top Regal.

service advice and professional knowledge of product from Nigel made choosing and purchasing simple and actually swung the deal to Topregal
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Answer by topregal.co.uk
18 Sept 2023
Hi - good morning That is so kind of you, and I will pass on your thanks to Nigel who will no doubt be thrilled to receive such high praise!
13 Sept 2023
 Verified review
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13 Sept 2023
 Verified review
All was good with my order, they were shipped to Australia and they are very happy with everything so a great result. the only thing that you may need to think about is the packing of the items so that they don't rub together and damage the paint. otherwise I am very happy.
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Answer by topregal.co.uk
18 Sept 2023
Good morning many thanks for the top marks review. It is great to hear you were happy with every aspect of your experience shopping with us
6 Sept 2023
 Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
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Answer by topregal.co.uk
7 Sept 2023
Hi. Thank you for bring this to our attention. I see from looking through your order we didn't get notified of this from the courier or yourself so have been unable to contact you. Now we are aware we would like to offer a gesture of goodwill. if you could call into us on 01495 707222 and ask to speak to me (Nigel) I would like to make this right for you
6 Sept 2023
 Verified review
Fast delivery, good prices, excellent customer service
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30 Aug 2023
 Verified review
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23 Aug 2023
 Verified review
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23 Aug 2023
 Verified review
very nice product, the service is great easy communication, easy to understand the website and super fun to order what you need, always looking to come back and order more. couldn't ask for more. over all really good experience. thanks
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Answer by topregal.co.uk
7 Sept 2023
Hi Thanks so much for taking the time to leave us a review and I am pleased you felt able to mark us so highly. I do hope we are your first choice next time you need more racking