topregal.co.ukReviews:
84 reviews in the last 12 months291 total reviews
Excellent
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Most relevant positive review
28 Feb 2024
Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.
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Most relevant negative review
6 Sept 2023
Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
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Reviews for topregal.co.uk
3 days ago
Verified review
Excellent Service.
Quick responses, easy to order, delivery swift and products are excellent.
Dealt with them 3 times in the last couple of weeks and never a problem - 5*
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3 days ago
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9 days ago
Verified review
Excellent, swift responses to issues that we report.
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Answer by topregal.co.uk
8 days ago
Hi there
That is such a kind review, thank you! Customer service is pretty easy when things go right first time, but we find it important to try to excel when things don't go so well, so we have demonstrate our commitment to doing the right thing
10 days ago
Verified review
great customer service, and best price for our pallet stacker.
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Answer by topregal.co.uk
9 days ago
Hi
Thankyou so much for taking the time to document your feelings on both the service and the quality of the stacker you have bought from TOPREGAL. We are delighted you are pleased with it and do hope to be of service again soon
10 Jul 2024
Verified review
Knew exactly what I wanted when I called for replacement batteries for a powered pallet lifter. They arrived quickly and were a perfect fit.
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Answer by topregal.co.uk
11 Jul 2024
Hi
That is fantastic to hear! Thank you so much for the 5 star review but more importantly we are pleased you are impressed with our service and delivery
5 Jul 2024
Verified review
Excellent products, Consistent Dependable Service - thank you @susan.thorne@topregal.co.uk and @jonathan.ellis@topregal.co.uk.
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Answer by topregal.co.uk
8 Jul 2024
Hi there, thank you so much for the kind review. It is great to hear you had such a positive experience with us and I have passed your kind words over to Susan and to Jonathan!
3 Jul 2024
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26 Jun 2024
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Answer by topregal.co.uk
28 Jun 2024
Many thanks for logging on, and reviewing us here at TOPREGAL. We are delighted to receive a top marks review and hope very much to see you again soon at TOPREGAL
26 Jun 2024
Verified review
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Answer by topregal.co.uk
28 Jun 2024
Good afternoon
Many thanks for taking the time out of your day to review us, and its great to see a positive reaction to our services. Many thanks once again and we hope to see you again soon
20 Jun 2024
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5 Jun 2024
Verified review
specially the service was very good
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Answer by topregal.co.uk
21 Jun 2024
Good afternoon
Thanks so much for the kind words, it is very nice to hear you had such a great experience. We do hope to see you again at Topregal soon
28 May 2024
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Answer by topregal.co.uk
28 May 2024
Good morning
Many thanks for the 5 star review, it is much appreciated and we hope to see you at TOPREGAL again soon
27 May 2024
Verified review
New pallet stacker
We purchased an pallet stacker from Topregal and they exported to Ireland with no issues. Many thanks Ian Dunne
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Answer by topregal.co.uk
28 May 2024
Good morning
That is great news, and we are really pleased you are happy with the product and the service you had from us!
15 May 2024
Verified review
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Answer by topregal.co.uk
22 May 2024
Many thanks for taking the time out of your day to review us, and I am really pleased to see you felt able to give us the maximum stars!
15 May 2024
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Answer by topregal.co.uk
22 May 2024
Hi
Thank you so much for taking the time to review us, the 5 star accolade is the best we can ask for!
15 May 2024
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Answer by topregal.co.uk
22 May 2024
Good afternoon
Many thanks for the maximum star review, it is great to know we have met the standards you believe to be excellend
14 May 2024
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Answer by topregal.co.uk
22 May 2024
Hi
Many thanks for the 5 star review! Much appreciated.
8 May 2024
Verified review
The company is always happy to support with any issues , Sales was great ,after sales great , even a year or so down the line ...still happy to support
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Answer by topregal.co.uk
8 May 2024
Hi
That is so nice to hear and validation for our philosophy of trying to play fair with customers and to 'do the right thing' wherever possible. It is so kind for you to recognise this and take the time to share it with us!
30 Apr 2024
Verified review
Excellent service and understanding from Gareth and team. They gave us a solution to our issue, happy customers -- thank you
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Answer by topregal.co.uk
30 Apr 2024
Good morning
You are very welcome, and we were happy to work with you to sort out the issues you were having with placement of the product, but pleased it all worked out in the end. Your honesty and pragmatic attitude made it very easy for us to find a solution that helped all parties. Thank you so much for leaving the review and letting us know how pleased you are!
30 Apr 2024
Verified review
Very helpful over the phone and had good knowledge of the product
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Answer by topregal.co.uk
30 Apr 2024
Hi There
Thanks so much for the top marks review and kind words. We are really pleased we were able to assist and that you are happy with the outcome of our contacts !