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Top positive review
10 Apr 2024
Verified review
I like Vinissimus and have made many orders from you.
What I don't like is the experience that I had today from dhl.
I tried several times to track my delivery and the system would't recognise my order number. Today a note was put through my letterbox saying they had tried to deliver unsuccessfully and my parcel had been left at a dhs depot.
1st of all the buzzer at the entrance is loud and if it had been pressed I would have heard it. The delivery driver put a postcode on the card without an address. I went to the postcode where there was just houses. I then telephoned dhs and found that the postcode contained a j which looked like a u and the parcel was left at the shop Nisa. If the address had been put on the card I would have known straightaway where my parcel was.
So dhs employ a completely gormless driver who can't write clearly and I have to waste an hour of my time because of it.
If you used a competent delivery company like dpd this would not have happened.
It took a long time for the order to be delivered and at the end it has never been delivered. Yesterday I was notified by your courier DHL that my parcel was to be delivered yesterday 31st May 2023 between 16:26 and 17:26. So I stayed at home to receive it.
At 18:12 I was notified by DHL that the delivery had been made and received by me????!!!!
Never ever got the parcel and no one called at my door.
I immediately tried to contact DHL by phone but it was impossible and I sent an email explaining the problem.
Later I got a reply the they would investigate and let me know within 3 days!!!!!
So please since it is your courier try to pressure them to refund me immediately.
Thank you
After reading a few of the reviews like you do I didn't end up ordering. After a 2 weeks I thought why not, and I'm glad I did.
I did read a helpful review by someone stating that they are based in Spain, to avoid a long waiting time order the ones that say instant dispatch.
Long behold less than a week later I have my 6 bottles of Red.
Arrived with DHL. Will definitely be using again.
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22 Jun 2023
Verified review
he onl place I can get so many ifferent types of Cava, also Txakoli
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21 Jun 2023
Verified review
Great communication, products arrived on time
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20 Jun 2023
Verified review
Thanks for using DHL rather than some of the others that don’t meet expectations.
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20 Jun 2023
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20 Jun 2023
Verified review
Safe delivery of La Ina plus another bottle. Good strong, carefully designed packaging. Thank you!
Our latest case arrived within a week of placing the order. Customer service is always first class and the selection of quality wines at good prices is fantastic
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19 Jun 2023
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19 Jun 2023
Verified review
Excellent choice of wine delivered earlier than estimated.
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17 Jun 2023
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Communication was good and even though I wasn’t in to receive delivery it was left, which I really appreciate.
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16 Jun 2023
Verified review
Excellent fast service
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14 Jun 2023
Verified review
Great Wine
This is one of our favourite white wines and as usual it was delivered on time.
However your delivery company DHL just left the wine on the door step even though we were in the house. They did not ring the bell, nor knock on the door. I only knew that it had been delivered when I receive an email stating that it had been accepted by me as 10.33am, which clearly it had not! This wine was fine although the box was open on one side.
I like the selection of wines and quick international delivery.
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7 Jun 2023
Verified review
Good selection delivered safely
Easy to order from the website with a good range of reasonably priced wines.
Delivery came as expected via DHL.
Packaging was excellent. Will definitely order again.
I’ve had the wines before so confident they will be fine.
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1 Jun 2023
Verified review
Easy ordering
I had been trying to locate a particular wine, with no success, until I came across your Company.
I can assure you I will be ordering again.
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31 May 2023
Verified review
Excellent Service
Kindly altered the delivery at my request.
Superbly Packaged wines
Good pricing
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