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Top positive review
10 Apr 2024
Verified review
I like Vinissimus and have made many orders from you.
What I don't like is the experience that I had today from dhl.
I tried several times to track my delivery and the system would't recognise my order number. Today a note was put through my letterbox saying they had tried to deliver unsuccessfully and my parcel had been left at a dhs depot.
1st of all the buzzer at the entrance is loud and if it had been pressed I would have heard it. The delivery driver put a postcode on the card without an address. I went to the postcode where there was just houses. I then telephoned dhs and found that the postcode contained a j which looked like a u and the parcel was left at the shop Nisa. If the address had been put on the card I would have known straightaway where my parcel was.
So dhs employ a completely gormless driver who can't write clearly and I have to waste an hour of my time because of it.
If you used a competent delivery company like dpd this would not have happened.
It took a long time for the order to be delivered and at the end it has never been delivered. Yesterday I was notified by your courier DHL that my parcel was to be delivered yesterday 31st May 2023 between 16:26 and 17:26. So I stayed at home to receive it.
At 18:12 I was notified by DHL that the delivery had been made and received by me????!!!!
Never ever got the parcel and no one called at my door.
I immediately tried to contact DHL by phone but it was impossible and I sent an email explaining the problem.
Later I got a reply the they would investigate and let me know within 3 days!!!!!
So please since it is your courier try to pressure them to refund me immediately.
Thank you
Speedy revision of a key problem with the vintage CUNE Rosado that I'd originally chosen
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24 Apr 2024
Verified review
I love the fact I could order my favourite wine from Spain and receive it in the UK.
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24 Apr 2024
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Prompt service and delivery timescale exactly as advertised
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2 May 2024
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Good service, small delay but communicated very well
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6 days ago
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Not too long to wait for the wine to be delivered.
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24 Apr 2024
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Excellent service from start to finish
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2 May 2024
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Really great supplier of quality wine
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24 Apr 2024
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Great service great delivery
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25 Apr 2024
Verified review
Very pleased
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5 days ago
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30 Apr 2024
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24 Apr 2024
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24 Apr 2024
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24 Apr 2024
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23 Mar 2024
Verified review
Having had several deliveries of wine from you and realising they are packed and transported from Spain via UK customs . I allow time between ordering and delivery. The wines are very well packaged and arrive within the time stated.
You have an extensive variety of wines to suit most pockets.
All the wines I have had have all come up to my expectations and exceeded.
I look forward to placing my next order.
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23 Mar 2024
Verified review
Great service as usual - from ordering to delivery by DHL ( excellent service - polite driver who delivered to our front door on 11 th floor!! So good that we can still have our Spanish Vermut ( much enjoyed during our 16 yrs living in Spain ) delivered direct to our door!!
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22 Mar 2024
Verified review
Faster delivery would be better but packaging excellent and order correct
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16 Apr 2024
Verified review
Great experience all wine excellently packed with no breakages
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