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Top positive review
16 Nov 2023
Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly.
Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
I bought a 1000 piece puzzle and decided to frame it. It was then I found that PuzzleYou produce their puzzle a different size to the standard 1000 piece size. This means that had to buy a frame from them instead of having a large choice of generic frames. Very disappointing.
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Answer by puzzleYOU UK
25 Mar 2024
We would like to inform you that there is no such thing as a standard size for puzzles. 1000 pieces only indicates how many pieces a jigsaw puzzle has. We are specialised in producing premium jigsaw puzzles and as we are not a frame manufacturer, we offer this timeless-looking frame only as a nice to have accessory. We are not forcing anyone to buy this frame and we think there are plenty of framers to be found who can make a frame to your taste with any size you want.
19 Mar 2024
Verified review
The image is clear, given that the photo I sent was not the greatest quality.
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19 Mar 2024
Verified review
Excellent quality of picture very happy with final result
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19 Mar 2024
Verified review
An excellent birthday gift
The process was quick and easy lots of options depending on what you were thinking of, quality of the final product is excellent I couldn't have asked for more......really impressed 😀
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