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Top positive review
16 Nov 2023
Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly.
Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
We are very sorry to hear that your photo puzzle is missing pieces. We apologize for this mishap. To find out which pieces are missing, please send a photo made of the so far completed puzzle by e-mail to service@puzzleyou.co.uk. Our service team will provide replacements as soon as possible.
5 Mar 2024
Verified review
Great quality and fast service
Placed the order and puzzle was made and despatched the next day. Although it was coming from Germany it arrived within a week on the day they had promised.
The puzzle itself is of very good quality and so is the frame that I also ordered with it. Is a picture of my late dog and looks great on the wall.
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17 Mar 2024
Verified review
Great product!!
I’ve bought two puzzles from puzzleYOU and they have both been fabulous. The quality is excellent. Fast delivery too. Would definitely use again and have also recommended you to others.
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19 Mar 2024
Verified review
An excellent birthday gift
The process was quick and easy lots of options depending on what you were thinking of, quality of the final product is excellent I couldn't have asked for more......really impressed 😀
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8 Mar 2024
Verified review
The jigsaw is exactly how I wanted!!! I’m so happy with it! There was one piece that had been squashed but it’s still useable. I’m so happy I found this website; thank you so much.
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30 Mar 2024
Verified review
Excellent quality
I got a 48 pieces and 1000 pieces puzzle, both look great. Superb quality pieces, lovely presentation box. Highly recommended.
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13 Mar 2024
Verified review
Looks a great product. I haven’t done the puzzle as it’s a gift but the delivery and packaging are spot on.
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24 Mar 2024
Verified review
Its so easy to use tne website. puzzles are good quality
Don’t think you need to do anything to improve
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4 Mar 2024
Verified review
Perfect present! My friend was chuffed to bits with her new personalised puzzle.
Delivery was quick too.
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30 Mar 2024
Verified review
Excellent quality and speed of delivery. Have ordered quite a few and they have been consistently good.
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28 Mar 2024
Verified review
Easy to follow directions, and quickly and efficiently processed. Would recommend them.
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1 Apr 2024
Verified review
First class all round.
Excellent speedy service , well packaged, culminating with a brilliant end result.
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