tradefurniturecompany.co.ukReviews:
198 reviews in the last 12 months2,486 total reviews
Excellent
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Top positive review
26 May 2023
Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company.
I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival.
Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly.
A first class service.
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Top negative review
15 Jul 2023
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The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through.
The next day we were informed the goods were out of stock. We offered other goods that we did not want.
We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk
7 Aug 2023
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items as described. fast friendly phone support. would use again.
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5 Aug 2023
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Very reliable have gone back to them 3 times. Quality products.
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19 Aug 2023
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Lovely quality furniture, good prices and delivery too.
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2 Aug 2023
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Really pleased with furniture and delivery faultless.
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18 Sept 2023
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Great Service
Lovely furniture, quick delivery. Highly recommend.
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1 Sept 2023
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Great furniture, great excellent service
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4 Jun 2023
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Good delivery time and excellent product.
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6 Aug 2023
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Quick delivery and good quality table
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27 Nov 2023
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Good Service
Good easy delivery
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16 Aug 2023
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Always buy my furniture here. Website is easy to navigate, they supply wood samples to give you an idea of finishes/colour. Ordering and delivery is hassle free and always get a friendly courier. I would give a 5* but the downside is they don't deliver to toom of choice, only to your door so I've had to rely on friends to move stuff to where I need it. Otherwise would definitely recommend.
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Answer by tradefurniturecompany.co.uk
18 Aug 2023
Hi, Our drivers should always deliver to a ground floor room of your choice unless there are access restrictions that prevent them from manoeuvring throughout the property, we are not insured to take furniture upstairs hence the ground floor delivery. If our driver did not do this for you then I am really sorry as a doorstep delivery is certainly not what we promote. I will investigate this matter and speak to the driver concerned to ensure that we always deliver to a ground floor room of choice for every customer.
14 Nov 2023
Verified review
Gorgeous furniture! I'm absolutely delighted with them.
4 stars,because I've requested 2 men for delivery, as I have lots of spiral stairs and won't be able to help.
Only one turned up and I ended up helping the man to deliver to the room of choice. Being a small built woman it was very hard for me to do that. That was my only disappointment.
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Answer by tradefurniturecompany.co.uk
16 Nov 2023
Hi, Thank you for your review and I am so glad you love the furniture. As advised on the website and on the order confirmation and subsequent e-mail we operate a single man delivery service in order to keep the delivery charge as low as possible so as advised there is no option for a 2 man delivery service though our drivers will place the furniture in a ground floor room of your choice and if you select unwrap the driver will unwrap and place in position for you.
1 Aug 2023
Verified review
The quality was good. I thought it came assembled but only the legs had to be screwed on. One of the screws turns and doesn't tighten but not a problem.one leg does not quite align.
Having said that it is exactly what we wanted including the colour.
Brilliantly packed.
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Answer by tradefurniturecompany.co.uk
10 Aug 2023
Certain items such as dining tables, benches and a few items with slim legs require the legs to be attached at the time of delivery to avoid damage in transit but we do send a delivery guide to advise how to assemble such items. If there is an issue with a leg we would be more than happy to resolve this for you so please contact us and we will advise of the options available for you.
11 Jun 2023
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Original 1 star
Absolutely love my table and chairs, really good quality, had lots of positive comments. Did have a wait for them but well worth the wait, anyone thinking about purchasing you won't be disappointed 🥰
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11 Dec 2023
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Good communication. No exaggerating. Got what I wanted and in pretty good condition for a display item. Bit of polish and perfect.
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18 Aug 2023
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6 Aug 2023
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2 Aug 2023
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19 Nov 2023
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Purchased a seconds coffee table, description was good, arrived within time specified, no issues.
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15 Dec 2023
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Excellent product
Clear information at all stages. Kept informed and prompt friendly delivery. Excellent product
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17 May 2023
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Easy to use website. Kept updated the whole way through to delivery. Have used several times.
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