tradefurniturecompany.co.ukReviews:
199 reviews in the last 12 months2,489 total reviews
Excellent
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Top positive review
26 May 2023
Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company.
I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival.
Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly.
A first class service.
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Top negative review
15 Jul 2023
Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through.
The next day we were informed the goods were out of stock. We offered other goods that we did not want.
We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk
20 Jul 2023
Verified review
Superb from order to communication to delivery to assembly. What an absolute breath of fresh air it was to make a hassle free purchases and shown such common courtesy and respect by doing exactly what they promise . The driver Steve H was a delight as were the sales team contacting me throughout to ensure a seamless delivery and special instructions we needed followed. Can't wait to order again absolute pleasure to deal with.
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19 Jul 2023
Verified review
A really great furniture shop!
The products are in great quality. I liked the styles. In addition, the furniture are made of real wood which is great material. It isn't easy to find real wood furniture nowadays, especially the prices are great too. I will come back to check the website if I need any furniture in the future. Thanks for providing great products for affordable prices!
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15 Jul 2023
Verified review
A****** customer service
I was offered a delivery date and time where the time did not suit me I responded and within 30 minutes a lovely guy called me to advise he had rearranged some other deliveries so would a different time on the same day be OK.so pleased with my furniture delivery was also 10 minutes early . Absolutely love my order . Will definitely recommend and purchase from again in the future
Thanks again trade furniture company.
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15 Jul 2023
Verified review
Can't fault
It is a gamble buying furniture online, have never done it before but I can't fault Trade Furniture Direct. I ordered two pieces of furniture then phoned up to add in a third piece to the order...no problems.
I asked for a no earlier than delivery date which happened.
The delivery driver was quiet and polite and placed the furniture into the house.
The furniture was extremely well packaged, no risk of damage in transit.
Overall delighted with my purchases and would use this company again
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14 Jul 2023
Verified review
Excellent service beautiful furniture
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14 Jul 2023
Verified review
Fantastic quality, looks lovely in my lounge. Excellent customer service and quick delivery
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14 Jul 2023
Verified review
Excellent service, and great item.
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12 Jul 2023
Verified review
Perfect Thank You
Beautiful piece of furniture in perfect condition. Polite delivery driver who put it where we asked.
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9 Jul 2023
Verified review
Cannot fault their service and quality
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22 Jun 2023
Verified review
Beautiful furniture
Excellent service
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20 Jun 2023
Verified review
The furniture is lovely. What they said they would do, they did. Delivery on time, driver very helpful and friendly. A very good experience altogether.
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19 Jun 2023
Verified review
Highly recommended.
Merchandise arrived
- well packed
- before deadline
- of surprisingly high quality.
Nothing to fault. Based on this experience I will buy from then again when I need something they have. I recommend this seller.
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18 Jun 2023
Verified review
Good communication for the delivery and please with the piece of furniture
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13 Jun 2023
Verified review
Amazing service and furniture ,very happy
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11 Jun 2023
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Original 1 star
Absolutely love my table and chairs, really good quality, had lots of positive comments. Did have a wait for them but well worth the wait, anyone thinking about purchasing you won't be disappointed 🥰
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4 Jun 2023
Verified review
Good delivery time and excellent product.
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28 May 2023
Verified review
great product, delivered safely when you said it would be delivered. perhaps a little more communication at the front end. i had to chase on day 8 as i had not heard about a delivery date
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26 May 2023
Verified review
Furniture
Good customer service and very helpful
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26 May 2023
Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company.
I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival.
Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly.
A first class service.
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25 May 2023
Verified review
Customer service is very good, I received a phone call aswell as a text to confirm delivery. The tables are lovely just a couple of minor marks on two of them but not extreme enough to return. All in all I'm a happy customer.
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