tradefurniturecompany.co.ukReviews:
196 reviews in the last 12 months2,483 total reviews
Excellent
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Top positive review
26 May 2023
Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company.
I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival.
Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly.
A first class service.
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Top negative review
15 Jul 2023
Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through.
The next day we were informed the goods were out of stock. We offered other goods that we did not want.
We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk
PC
Perry C.
Northampton
22 Dec 2023
Verified review
Very, very happy customer!
Easy to order. Great prices. Delivery was easy to arrange and the driver was really friendly and helpful. Item perfect. Can’t ask for more! Very, very happy with Trade Furniture!
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29 Nov 2023
Verified review
Quality of furniture is exceptional. Admin staff and drivers are highly versed in the furniture and are more than happy to assist and accommodate customers' requests
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8 Nov 2023
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Absolutely beautifully crafted, solid wood pieces. Very reasonably priced and highly recommend. Brilliant after sales if you have any queries or questions.
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5 Dec 2023
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Every aspect of this was above & beyond
The table is stunning. And such a good price
The delivery driver was so helpful too. Thank you so much
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4 Oct 2023
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Great service love my table chairs just looks like pictures delivery was excellent would recommend to anyone thanks Ann
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27 Nov 2023
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Superperb quality furnishings
Superperb quality furnishings,delivery arrived at 8am man very helpful and friendly will definitely buy from again.
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20 Nov 2023
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Great company and a fabulous dining set. Very easy process and delivered exactly when they said it would. A+
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24 May 2023
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Very professional service and quality furniture
From an initial quick phone call to Trade Furniture Company to check availability and price, to ordering online, to payment and then email confirmations that followed, and then on to delivery date and time confirmation (that was correct almost to the minute!), it is hard to fault the service. The quality of the furniture was outstanding, and when I reported a minor fault, I was offered a choice of refund and return (including delivery cost), exchange for a similar item, or a partial refund, which I accepted.
Overall, very pleased with our purchases. Would use them again and would recommend them to anyone.
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15 Jul 2023
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A****** customer service
I was offered a delivery date and time where the time did not suit me I responded and within 30 minutes a lovely guy called me to advise he had rearranged some other deliveries so would a different time on the same day be OK.so pleased with my furniture delivery was also 10 minutes early . Absolutely love my order . Will definitely recommend and purchase from again in the future
Thanks again trade furniture company.
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13 Dec 2023
Verified review
Beautiful light mango wood furniture
Beautiful wood furniture. I wasn't sure what colour furniture I wanted and it turns out I'd ordered the wrong one! Trade furniture were just brilliant organising the exchange. I absolutely love the light mango. It's sealed and smooth with a slight shine, and the grain and undertones are gorgeous. It's more expensive than some ranges I've seen, and I can honestly say it's worth saving for.
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19 May 2023
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The unit I purchased is beautiful, excellent quality. I didn't wait long for delivery, which came within timeslot I chose the day before. Delivery driver bròught it to my choice of room. He was very helpful and polite. I would definitely and highly recommend this company
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29 Sept 2023
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I am so happy with my gorgeous ltable. I love it. The delivery guy was excellent very helpful & friendly. Only problem one of the legs the big bolt won't go through. I hope to find someone who can help me drill through hole in leg. To be able to get screw through.
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25 May 2023
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Customer service is very good, I received a phone call aswell as a text to confirm delivery. The tables are lovely just a couple of minor marks on two of them but not extreme enough to return. All in all I'm a happy customer.
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15 Nov 2023
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Excellent service & product
Website was easy to use. Contacted re delivery time was excellent with an adjustment made to suit us as well as the Company. Very easy to deal with. Would use again & recommend.
Furniture item is solid & well made.
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19 Jun 2023
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Highly recommended.
Merchandise arrived
- well packed
- before deadline
- of surprisingly high quality.
Nothing to fault. Based on this experience I will buy from then again when I need something they have. I recommend this seller.
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2 Aug 2023
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Fantastic furniture quality and fantastic service from order , throughout, delivery, assembly... faultless , courteous friendly and professional, even down to following requests to call when on way... brilliant .
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8 Dec 2023
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Excellent customer service, was contacted by phone to help me decide delivery time and call half hour before delivery.
Bookcase arrived well packed and is of excellent quality, looks fab. Thankyou.
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7 Sept 2023
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Lovely chairs, excellent customer service
Lovely chairs, great quality. Excellent and efficient customer service. Delivery drivers really good too. Would highly recommend this company.
Excellent customer service
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9 Dec 2023
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Their customer service is excellent, the delivery was very prompt, efficient & helpful and the furniture is of exceptional quality. Absolutely love it!
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20 Jun 2023
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The furniture is lovely. What they said they would do, they did. Delivery on time, driver very helpful and friendly. A very good experience altogether.
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