tradefurniturecompany.co.uk- Logo - reviews

tradefurniturecompany.co.uk
Reviews:

199 reviews in the last 12 months2,488 total reviews  

4.81
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 1 Jul 2013
The Trustmark indicates trustworthy online retailers.
tradefurniturecompany.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.

Top negative review

15 Jul 2023
 Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through. The next day we were informed the goods were out of stock. We offered other goods that we did not want. We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for tradefurniturecompany.co.uk

Filter
Sort by  
Latest first
(177)
(2)
(4)
(2)
Reset
26 May 2023
 Verified review

Furniture

Good customer service and very helpful
Report review
26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.
Report review
25 May 2023
 Verified review
Customer service is very good, I received a phone call aswell as a text to confirm delivery. The tables are lovely just a couple of minor marks on two of them but not extreme enough to return. All in all I'm a happy customer.
Report review
24 May 2023
 Verified review

Very professional service and quality furniture

From an initial quick phone call to Trade Furniture Company to check availability and price, to ordering online, to payment and then email confirmations that followed, and then on to delivery date and time confirmation (that was correct almost to the minute!), it is hard to fault the service. The quality of the furniture was outstanding, and when I reported a minor fault, I was offered a choice of refund and return (including delivery cost), exchange for a similar item, or a partial refund, which I accepted. Overall, very pleased with our purchases. Would use them again and would recommend them to anyone.
Report review
19 May 2023
 Verified review
The unit I purchased is beautiful, excellent quality. I didn't wait long for delivery, which came within timeslot I chose the day before. Delivery driver bròught it to my choice of room. He was very helpful and polite. I would definitely and highly recommend this company
Report review