SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,222 reviews in the last 12 months23,027 total reviews  

4.59
Excellent

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Certified since: 28 Jan 2016
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SOLETRADER fulfils all Trusted Shops quality criteria, including
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Top positive review

15 Jul 2023
 Verified review
Shop owner asked me if I needed assistance.. So I said which show I liked.. was offered to try them.. He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light. That person offered to get me them. In multiple sizes as they are Chelsea boots. Then offered me inner souls for a half size. This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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21 Jun 2023
 Verified review
Item ordered and arrived promptly, all very efficient
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21 Jun 2023
 Verified review
Easy to purchase online and quick delivery.
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21 Jun 2023
 Verified review
Fast delivery, staff at store very attentive. Great customer service
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21 Jun 2023
 Verified review
The range was great
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21 Jun 2023
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I bought an item in the sale. The staff were eager to please, and my purchase what speedy and hassle-free.
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21 Jun 2023
 Verified review
Good communication parcel arrived on time pricing was most competitive
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20 Jun 2023
 Verified review
Fast delivery, easy ordering process. Good communication from placing order with delivery details. Good quality product and good pricing
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20 Jun 2023
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20 Jun 2023
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20 Jun 2023
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20 Jun 2023
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19 Jun 2023
 Verified review

Will use again

No problems, fairly prompt delivery and reasonable price
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19 Jun 2023
 Verified review
Fantastic prices very quick service
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19 Jun 2023
 Verified review
Great service - things arrive quickly. All instruction for returns (if needed) are super clear.
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RB
Rob B.
South Godstone
19 Jun 2023
 Verified review
Great range of shoes, great service.
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19 Jun 2023
 Verified review
Delivery was really quick. Packaged well and product was in good condition. No complaints.. sceptical because never used before but will be a go too now! Thanks
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18 Jun 2023
 Verified review
Very efficient
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18 Jun 2023
 Verified review

Great👍

Friendly and helpful
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18 Jun 2023
 Verified review

Well done!

Satisfied!
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18 Jun 2023
 Verified review
No problems at all
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