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Top positive review
15 Jul 2023
Verified review
Shop owner asked me if I needed assistance..
So I said which show I liked.. was offered to try them..
He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light.
That person offered to get me them. In multiple sizes as they are Chelsea boots.
Then offered me inner souls for a half size.
This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Ordered online and the shoes were delivered within 24 hours. A good service.
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6 Jul 2023
Verified review
Easy checkout, lots of photos
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6 Jul 2023
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The young lady was more than helpful and very patient. Nothing was too much trouble.
It can’t be easy dealing with a man in his seventies who is pretty much an idiot!
And when we got to the till the same attitude continued.
Thank you
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4 Jul 2023
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4 Jul 2023
Verified review
Great customer service very welcoming and friendly
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4 Jul 2023
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Very fast delivery. Products as described, shipped with care. Provided tracking. Overall good experience.
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4 Jul 2023
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Brilliant service quick delivery
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4 Jul 2023
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Fast delivery, good variety of shoes. As a bonus, almost alway they offer student discount . Love it.
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3 Jul 2023
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They had the kicks I had been searching for and the delivery was very quick!
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3 Jul 2023
Verified review
Exactly as described and delivered on time great service
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