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Top positive review
15 Jul 2023
Verified review
Shop owner asked me if I needed assistance..
So I said which show I liked.. was offered to try them..
He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light.
That person offered to get me them. In multiple sizes as they are Chelsea boots.
Then offered me inner souls for a half size.
This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Excellent delivery times. The shoes however were a bit damaged when it came, it looked used.
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5 days ago
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Very helpful and friendly. Nothing to much trouble.
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5 days ago
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5 days ago
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Great price, speedy delivery
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5 days ago
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5 days ago
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Extremely helpful staff.
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6 days ago
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Excellent staff- great selection of products and sizes
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6 days ago
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6 days ago
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placed order, goods arrived.
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6 days ago
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6 days ago
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The Bluewater store, staff were friendly and really helpful.
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6 days ago
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Item arrived promptly and well packaged- great price too
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6 days ago
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6 days ago
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7 days ago
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7 days ago
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7 days ago
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Good product and service
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7 days ago
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Went to the Cannock branch and as this is only place that does toms in the village. The guy was friendly honest, and was not push as he know what it want
10/10 services
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