Wallart.comReviews:
40 reviews in the last 12 months218 total reviews
Excellent
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Top positive review
6 Aug 2023
Verified review
The wallpaper is beautiful and I love the design in our nursery. The script, pictures and layout are high quality. I’ve knocked off a star because I paid quite a lot extra to have it designed to custom fit / scaled down and was reassured it would fit my wall especially with a 5cm additional margin all around, however the lettering is cut off on one side, which is a shame. Therefore I don’t think what I paid was quite worth it. The colour in reality is also a lot more grey than what it looks on the website.
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Top negative review
5 Apr 2024
Verified review
Hello! I really dissapointed bout this service. The parcel was left outside my house and it got wet because of the rain. Not sure if the samples changed the original colour. I spent almost £21.00 to get deliverd to London.Waste of money, I will request a refund for this bad service. Thank you. There is no email or phone number to complaint, I really dissapointed. Thank you
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Reviews for Wallart.com
15 Apr 2024
Verified review
Very sorry but I am still waiting for my sample.
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Answer by Wallart.com
18 Apr 2024
We are very sorry about this delay !
Your order has been shipped and is on it's way.
5 Apr 2024
Verified review
Dissapointed, samples was left outside the house and got wet due to rainny weather
Hello! I really dissapointed bout this service. The parcel was left outside my house and it got wet because of the rain. Not sure if the samples changed the original colour. I spent almost £21.00 to get deliverd to London.Waste of money, I will request a refund for this bad service. Thank you. There is no email or phone number to complaint, I really dissapointed. Thank you
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Answer by Wallart.com
8 Apr 2024
Thank you for your message.
We are sorry on behalf of the transport company.
We would like to ask you to contact us regarding this claim.
We would like to receive photos of the damaged wallpaper and box so that we can resolve this for you.
You may send these to hello@wallgroup.com.
2 Dec 2023
Verified review
The paper looks nothing like the website!!
The paper is nowhere near the website photo. And yet they say it is. You make up your own mind.
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Answer by Wallart.com
4 Dec 2023
Thank you for your feedback. We see that there is already contact via email. We will continue to address your complaint via email.
8 Aug 2023
Verified review
The color range way too different than the one displayed in your website
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Answer by Wallart.com
10 Aug 2023
Annoying to read that you are not satisfied with the end result. Could you send us some photos of what you received? We will then be happy to take a look with you! The e-mail may be sent to hello@wallgroup.com