Terrible payment method. I chose to pay by credit card. I instead received instructions to pay by bank transfer. I made the transfer of the amount invoiced which was £ sterling. eXXpozed say this wasn't the correct amount in euros. My bank didn't charge me to make the payment and they are claiming to have received 12 euro too little. This is a common problem raised on several review and forum sites. I should of been allowed to pay by card and I futhermore should of only been expected to pay the amount and currency on the invoice.
I’ve always found Exxpozed to be reliably good value …. Shipping time to Uk is reasonable but could be quicker. I’ve no complaints whatsoever.
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17 Jan 2024
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Fjallraven backpack, no problems
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17 Jan 2024
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Excellent
Received my item a week after ordering which I thought was reasonably quick for a UK order. Thanks
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17 Jan 2024
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5 Jan 2024
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Massive selection, great prices and incredible service. I ordered in the UK and got my shoes 3 days later!!! (From Germany) Brilliant!! So good , I’ve ordered again!
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29 Dec 2023
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Excellent!
Good quality products at an excellent price with fast shipping¬
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20 Dec 2023
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11 Dec 2023
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Excellent!
Good quality products at good prices and fast shipping!
Super website, super prices, super merchandise, super communication, super staff, and last but not least super product.
Thank you 🙏
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Answer by exxpozed.co.uk
14 Sept 2023
Dear eXXpozed customer,
we truly appreciate your kind words and the time you've taken to share your feedback. We're delighted to hear that you had such a positive experience with our website, prices, merchandise, communication, and staff. Our goal is to provide our customers with nothing less than a "super" shopping experience, and we're thrilled that you found our product to be "super" as well. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Sporty greetings,
Your eXXpozed team
24 Jul 2023
Verified review
Products and prices are good but customer service and communication is poor.
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Answer by exxpozed.co.uk
14 Sept 2023
Dear eXXpozed customer,
thank you for taking the time to provide feedback, and we're glad to hear that you find our products and prices to be good. However, we're genuinely sorry to hear that your experience with our customer service and communication did not meet your expectations.
We take customer feedback seriously and are committed to improving our service. Your feedback will be used to identify areas where we can make necessary improvements. We value your business and want to ensure that your next experience with us is a much better one.
If you have any specific concerns or suggestions on how we can enhance our customer service and communication, please don't hesitate to reach out to our customer support team. Your input is invaluable to us, and we are dedicated to making the necessary changes to better serve you in the future. Thank you for giving us the opportunity to improve.
Sporty greetings,
Your eXXpozed team
23 Jul 2023
Verified review
found what i needed at a great price.
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Answer by exxpozed.co.uk
14 Sept 2023
Dear eXXpozed customer,
We're delighted to hear that you found exactly what you needed at a great price! Customer satisfaction is our top priority, and it's wonderful to know that we could meet your requirements. If you ever need anything else or have further shopping needs, please don't hesitate to return. We appreciate your business and look forward to serving you again in the future. Thank you for choosing us!
Sporty greetings,
Your eXXpozed team
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