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exxpozed.co.uk
Reviews:

60 reviews in the last 12 months91 total reviews  

3.22
Fair
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Top positive review

12 May 2023
 Verified review
Offered items at the best price.-If you could tell me if you have the items in stock by email/and deliver them more quickly instead of having to wait a long time for them to arrive.

Top negative review

6 Oct 2023
 Verified review
Terrible payment method. I chose to pay by credit card. I instead received instructions to pay by bank transfer. I made the transfer of the amount invoiced which was £ sterling. eXXpozed say this wasn't the correct amount in euros. My bank didn't charge me to make the payment and they are claiming to have received 12 euro too little. This is a common problem raised on several review and forum sites. I should of been allowed to pay by card and I futhermore should of only been expected to pay the amount and currency on the invoice.
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Reviews for exxpozed.co.uk

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21 Jan 2024
 Verified review
I was unable to purchase anything as the payment was in euros & couldn’t transfer payment without loads of hassle
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24 Jul 2023
 Verified review
Products and prices are good but customer service and communication is poor.
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Answer by exxpozed.co.uk
14 Sept 2023
Dear eXXpozed customer, thank you for taking the time to provide feedback, and we're glad to hear that you find our products and prices to be good. However, we're genuinely sorry to hear that your experience with our customer service and communication did not meet your expectations. We take customer feedback seriously and are committed to improving our service. Your feedback will be used to identify areas where we can make necessary improvements. We value your business and want to ensure that your next experience with us is a much better one. If you have any specific concerns or suggestions on how we can enhance our customer service and communication, please don't hesitate to reach out to our customer support team. Your input is invaluable to us, and we are dedicated to making the necessary changes to better serve you in the future. Thank you for giving us the opportunity to improve. Sporty greetings, Your eXXpozed team
10 Jul 2023
 Verified review

6 attempts to place order

Took 6 attempts to place order. Not very good pay method
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Answer by exxpozed.co.uk
14 Sept 2023
Dear eXXpozed customer, We apologize for the inconvenience you experienced while trying to place your order, and we appreciate your feedback. We understand that a smooth ordering process is essential for our customers, and we're sorry that you had to make multiple attempts. Your comment about the payment method is noted, and we will investigate the issue to ensure that it doesn't happen again in the future. If you have any specific details or suggestions regarding the payment method that you believe would be helpful for us to know, please feel free to share them with us. We value your business and want to improve your experience with us. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to our customer support team. Thank you for bringing this to our attention, and we hope to serve you better in the future. Sporty greetings, Your eXXpozed team