exxpozed.co.uk

Reviews:

Disorganised. Never replies to messages. Not personable at all. Poor customer service. Although I eventually got the refund I was owed which I am very grateful for, it took much longer than it should and was a complete hassle.

When returning the package the only available Tel No. 0049 831 93 06 24 70 Option 1 gets you on to the Customer Services queue where you can for more than a hour. DHL Germany tried it once and then decided it was not valid. I requested another contact number but none was provided. No attempt was made to contact DHL to resolve the problem so they have been unable to make the final deliver to eXXpozed.

Bought a vaude handlebar bag for my bike. Excellent price and quick delivery. Very happy and would purchase again

Very competitive prices.

Ordered some items and never came,wouldn't recommend them.Would rate them Zero if that was possible!!

I am not sure they deserve even the 1 star I have given them. They accepted my order but never sent the goods. They have never answered any of my emails and requests for refunds. I assumed they were out of business. I would NEVER order from them again or recommend them.

Bizarre ordering system for UK orders. Don’t try to con people with uk web extensions. You’re based in Germany and goods are in Germany, so your web prices are meaningless. I had cause to cancel an order on foot of the above and you completely ignored my cancellation then repeatedly and insistently pressed for payment on an order that was cancelled within minutes, despite communications on three separate occasions to that effect which went unheeded. To improve, you need to accommodate the sad fact of the insanity of brexit and make ordering easy for potential UK customers, along with making delivered prices absolutely clear from the outset. And you need to pay much more attention to customer contacts and respond to them!

Terrible customer service. I paid and never received my items and had no communication beyond automated responses from the company. When requested a refund it took four months.

No communication on the fact that delivery was not possible

Excellent all around service

Didn’t have the item I paid for in stock. Never bothered to let me know just left me waiting and when I requested a refund they made me take it up formally with PayPal which took ages even though there was never any dispute that they had not provided the item. Strange and very bad transaction.

Didn’t deliver item and ignored emails. Had to go to dispute resolution through payment provider to recover cost. Avoid at all costs.

Website quotes items in GBP, asks for payment in GBP then Exxopozed asks for a different amount in EUR. Took months to get a refund, from which Exxopozed then deducted a chunk. They don't understand their own website, foreign exchange, and sadly, customer service. Steer well clear. This is a stratospheric level of incompetence.

I ordered and paid for the item (Patagonia trousers) in Aug 2023. The item was out of stock so I was told I’d be refunded. I’ve never been refunded. I’ve sent numerous emails. None of them have been answered. I’d appreciate a refund otherwise it’s just theft.

Good service with quick delivery too UK

The product was damaged They tried to cover the issue but it is very obvious that someone returned the item because it was damaged.. I ordered it in September but opened it in December so the return was not possible

Easy to use

everything went smoothly, what i liked the most was the integration with amazon account. for amazon users it’s very convenient.