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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Was looking for a navy strap for my Mondaine watch. Found it on this website. It’s beautiful. My watch looks like new. Delivery arrived on time. Would definitely order from this company again.
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Answer by watch.co.uk
27 Jun 2023
Thank you very much for the great review :)
We hope to see you soon again on our website.
Have a nice day,
Team Watch.co.uk
25 Jun 2023
Verified review
It was all purfect
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Answer by watch.co.uk
27 Jun 2023
Thank you so much for the great 5 star review! :)
Have a nice day,
Team Watch.co.uk
25 Jun 2023
Verified review
Product as described, customer service prompt and helpful, arrived within the timescale given.
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Answer by watch.co.uk
27 Jun 2023
Thank you very much for the great review!
It's a pleasure to see our customers satisfied with their purchases.
Have a nice day,
Team Watch.co.uk
25 Jun 2023
Verified review
Had exactly the product I was looking for, it was easy to find, and they sold the tool needed at a very reasonable price so I could make to switch/repair myself. Easy and no fuss transaction - just what you want from an online purchase. Communication also as appropriate - not too little, not too much!
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you so much for the amazing feedback! :)
Kind regards,
Team Watch.co.uk
25 Jun 2023
Verified review
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Answer by watch.co.uk
27 Jun 2023
Thank you so much for the amazing feedback! :)
Kind regards,
Team Watch.co.uk
25 Jun 2023
Verified review
Strap looks good and exceeded expectations.
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you very much for the great feedback :)
It's a pleasue for us to see you satisfied with your purchase!
Have a nice day,
Team Watch.co.uk
24 Jun 2023
Verified review
An easy and swift purchase.
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you very much for the great feedback :)
It's a pleasue for us to see you satisfied with your purchase!
Have a nice day,
Team Watch.co.uk
22 Jun 2023
Verified review
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Answer by watch.co.uk
27 Jun 2023
Thank you so much for the amazing feedback! :)
Kind regards,
Team Watch.co.uk
22 Jun 2023
Verified review
Recommend this seller already used twice. Original Tissot strap as described. Fast delivery.
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you very much for the great feedback :)
It's a pleasue for us to see you satisfied with your purchase!
Have a nice day,
Team Watch.co.uk
21 Jun 2023
Verified review
All good, absolutely fine perfect thank you
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you so much for the 5 star review!
We are happy to see our customers satisfied with our service :)
Kind regards,
Team Watch.co.uk
21 Jun 2023
Verified review
Watch strap comment
The right watch strap arrived when expected. Just what you would like from a reputable company.
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Answer by watch.co.uk
21 Jun 2023
Thank you so much for the amazinf 5 star review!
We hope to see you soon again! :)
Kind regards,
Team Watch.co.uk
18 Jun 2023
Verified review
Excellent
They had a bracelet for my old and very precious Seiko in stock and ready to post immediately.
10 out of 10! A first class service from a first class company
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Answer by watch.co.uk
19 Jun 2023
Thank you so much for the amazing review!
We hope to see you again on our website.
Have a nice day,
Team Watch.co.uk
16 Jun 2023
Verified review
Excellent quality
On-time delivery, excellent quality and according to what I bought.
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Answer by watch.co.uk
19 Jun 2023
Good afternoon, thank you very much for the great feedback :)
It's a pleasue for us to see you satisfied with your purchase!
Have a nice day,
Team Watch.co.uk
15 Jun 2023
Verified review
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Answer by watch.co.uk
16 Jun 2023
Good afternoon, thank you so much for your amazing review! :)
It is a pleasure for us to see you satisfied with our service.
Have a nice day,
Team Watch.co.uk
14 Jun 2023
Verified review
I was very happy buying from Watch.co.uk. The service was excellent, was able to track my parcel from beginning to end, also parcel arrived on time. I would recommend this seller
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Answer by watch.co.uk
14 Jun 2023
Good afternoon, thank you so much for your amazing review! :)
It is a pleasure for us to see you satisfied with our service.
Have a nice day,
Team Watch.co.uk
14 Jun 2023
Verified review
Great purchasing experience exactly correct strap supplied.
Previously purchasing via Amazon a complete waste of time
Many thanks
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Answer by watch.co.uk
14 Jun 2023
Good afternoon, thank you so much for the 5 star review!
We hope to see you again on our website very soon :)
Enjoy your purchase,
Team Watch.co.uk
14 Jun 2023
Verified review
TW STEEL original watch strap
The item purchased was as good as expected. And the delivery, even it went through customs and other time taking processes, went perfectly.
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Answer by watch.co.uk
14 Jun 2023
Good afternoon, thank you so much for your amazing review!
It is a pleasure for us to see you satisfied with our service.
Have a nice day,
Team Watch.co.uk
14 Jun 2023
Verified review
Great new Original Seiko strap and tool to swap
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Answer by watch.co.uk
14 Jun 2023
Thank you for your positive review! :)
We hope you will enjoy your purchase!
Regards,
Team Watch.co.uk
13 Jun 2023
Verified review
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Answer by watch.co.uk
14 Jun 2023
Thank you for your positive review
We hope you will enjoy your purchase
Kind regards, Team Watch.co.uk
13 Jun 2023
Verified review
Happy with my order - Recommended!
Liked that my order arrived exactly a week from ordering, given that it was coming to the UK from the Netherlands - Watch strap exactly as described - Well priced.
Possibly do better in the address section when ordering for UK - Incorrect format for UK address. Most couriers would have found challenging to locate the address. Luckily we have an excellent local Evri courier, but not good if you don't!
I advised Customer Services of the problem with the address straight away, however the order had already been despatched when I received a reply back the next working day.
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you very much for the amazing review and for the useful feedback!
We love to hear from our customers about how we can improve our service :)
We hope to see you soon again onb our website and we wish you a very nice day,
Team Watch.co.uk
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