watch.co.uk
Reviews:

1,032 reviews in the last 12 months6,851 total reviews  

4.74
Excellent

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watch.co.uk fulfils all Trusted Shops quality criteria, including
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Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk

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21 Jul 2023
 Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
 Verified review
Good quality and upto date parcel information
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
 Verified review
Delivery could be faster
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Jul 2023
 Verified review
Nice quality product. Satisfied.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
 Verified review
watch strap exactly as described and original not like some other sites would use again without hesitation.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, That's nice to hear! If you still have questions, we'd love to hear them. Regards, Team Watch.co.uk
21 Jul 2023
 Verified review
Really helpful in ensuring watch bracelet arrived in time for onward flight
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
 Verified review

Service

Great service
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
 Verified review
Great service and delivery. Exceptional style-love wearing it.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
HP
Helen P.
Wiltshire
21 Jul 2023
 Verified review
Fantastic service, good communication.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
18 Jul 2023
 Verified review

Easy to use.

The site was easy and intuitive to use and the products were exactly as described.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
17 Jul 2023
 Verified review
Great choice, easy to order, fast and reliable delivery.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
16 Jul 2023
 Verified review
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
16 Jul 2023
 Verified review
I found the website very helpful and informative while the service and product supplied was excellent.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
HP
Helen P.
Wiltshire
16 Jul 2023
 Verified review

Good communication

Fantastic follow up messages. Fast postal service. Good quality.
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Answer by watch.co.uk
18 Jul 2023
Dear Sir or Madam, Thank you for the positive feedback. We hope you enjoy your purchase. Greetings, Service team Watch.co.uk
16 Jul 2023
 Verified review
Excellent selection of watch straps at a reasonable price and the only place that I could buy a genuine strap for both of my watches which are both discontinued so now like having two new watches again. The delivery time was really good as well considering it is coming from another country. I would say that I would definitely buy from here again with full confidence but already have for the second of my Hugo Boss watches.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
 Verified review
Had an emergency on delivery day. They posted it though the letter box which was great
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Answer by watch.co.uk
18 Jul 2023
Dear Sir or Madam, That's great to hear! If you still have questions, we like to hear them. Greetings, Service team Watch.co.uk
14 Jul 2023
 Verified review
Great product, good quality and good service thanks
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
 Verified review

Good service

Easy to order good deliver
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
 Verified review
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
 Verified review
Prompt service delivery on Time. Quality products.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk