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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Supplied a difficult to find genuine Victorinox watch strap at a very reasonable price.
Delivery could have been a bit quicker.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We are happy to hear that you were able to find the matching watch strap for your watch with us! We offer two different shipping options, DHL Express is the fastest. We hope you enjoy your purchase and hope to see you again! Regards, Team Watch.co.uk
Top customer service and a very fast shipping. Highly recommend watch.co.uk
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
21 Jul 2023
Verified review
Citizen NJ0153-82X Tsuyosa
Easy to review easy to order easy to buy what more do want and finally super quick delivery all round very happy,the watch itself is stunning
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Great quality watch strap, expensive, but I knew that the strap I ordered would be a little pricey. Maybe delivery could be a bit more speedy, but yet again I know that the logistics are difficult.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, That's nice to hear! If you still have questions, we'd love to hear them. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Pleased with the watch. Delivery took longer than anticipated but I was updated regularly.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package took longer than expected. We hope you enjoy your order and we hope to see you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
No hassle..strap looks ‘proppa’
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Great Watch
Warranty should be two years instead of one year you gave
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We offer a two-year warranty on the watch, and one additional year as a service from us! So you have a total of three years warranty! Enjoy your purchase :) Regards, Watch.co.uk
21 Jul 2023
Verified review
Very happy with the product and safe delivery
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Efficient and great website
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Answer by watch.co.uk
21 Jul 2023
Good afternoon That's nice to hear! If you still have questions, we like to hear them. Regards, Watch.co.uk
21 Jul 2023
Verified review
Nothing every thing was great
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Great service
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Good quality and upto date parcel information
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Delivery could be faster
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Jul 2023
Verified review
Nice quality product. Satisfied.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
watch strap exactly as described and original not like some other sites would use again without hesitation.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, That's nice to hear! If you still have questions, we'd love to hear them. Regards, Team Watch.co.uk
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