watch.co.uk
Reviews:

980 reviews in the last 12 months6,796 total reviews  

4.73
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Feb 2018
The Trustmark indicates trustworthy online retailers.
watch.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for watch.co.uk

Sort by  
Latest first
(805)
(121)
Reset
14 Jul 2023
 Verified review
Report review
Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
 Verified review
Prompt service delivery on Time. Quality products.
Report review
Answer by watch.co.uk
18 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
14 Jul 2023
 Verified review
I received exactly what I wanted without fuss
Report review
Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
14 Jul 2023
 Verified review
Great service
Report review
Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
13 Jul 2023
 Verified review
I found what I wanted
Report review
Answer by watch.co.uk
13 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
5 Jul 2023
 Verified review

Most Excellent Service. Top quality original replacement item!

Fast response to request for being notified when an item was back in stock. Rapid despatch of item, with full tracking details. Free delivery insurance offered against non delivery, damage or loss. Item delivered before stated date. Perfect replacement for damaged watch strap.
Report review
Answer by watch.co.uk
6 Jul 2023
Good afternoon, thank you for the great review and the amazing feedback! :) It's always a pleasure for us to read comments of happy customers! We hope to see you again soon, Watch.co.uk team
5 Jul 2023
 Verified review
Everything is fine. Thank you.
Report review
Answer by watch.co.uk
6 Jul 2023
Thank you for your positive review! Enjoy your purchase Regards, Team Watch.co.uk
5 Jul 2023
 Verified review

Genuine Product!

Nice simple website offering genuine replacement watch straps. Prompt service and delivery
Report review
Answer by watch.co.uk
5 Jul 2023
Thank you for your positive review! Enjoy your purchase, we hope to see you again soon! Regards, Team Watch.co.uk
5 Jul 2023
 Verified review
Report review
Answer by watch.co.uk
5 Jul 2023
Thank you for your positive review! Enjoy your purchase Regards, Team Watch.co.uk
5 Jul 2023
 Verified review
Quick delivery. Not yet tried strap so can't comment on quality.
Report review
Answer by watch.co.uk
5 Jul 2023
Thank you for your positive review! Enjoy your purchase Regards, Team Watch.co.uk
29 Jun 2023
 Verified review
Easy and quick to order delivered when they said it would
Report review
Answer by watch.co.uk
29 Jun 2023
Good morning, a big thank you for this great review! We hope to see you again very soon. Kind regards, Team Watch.co.uk
28 Jun 2023
 Verified review
Very quick and smooth process!
Report review
Answer by watch.co.uk
28 Jun 2023
Thank you so much for your amazing review! We are glad to hear you are happy with your purchase :) Have a nice day, Team Watch.co.uk
27 Jun 2023
 Verified review
Report review
Answer by watch.co.uk
27 Jun 2023
Thank you very much for the great review :) We hope to see you soon again on our website. Have a nice day, Team Watch.co.uk
KP
K P.
Glasgow
26 Jun 2023
 Verified review

Beautiful watch strap

Was looking for a navy strap for my Mondaine watch. Found it on this website. It’s beautiful. My watch looks like new. Delivery arrived on time. Would definitely order from this company again.
Report review
Answer by watch.co.uk
27 Jun 2023
Thank you very much for the great review :) We hope to see you soon again on our website. Have a nice day, Team Watch.co.uk
26 Jun 2023
 Verified review
Report review
Answer by watch.co.uk
27 Jun 2023
Good morning, thank you for your review! Have a nice day, Team Watch.co.uk
25 Jun 2023
 Verified review
It was all purfect
Report review
Answer by watch.co.uk
27 Jun 2023
Thank you so much for the great 5 star review! :) Have a nice day, Team Watch.co.uk
25 Jun 2023
 Verified review
Product as described, customer service prompt and helpful, arrived within the timescale given.
Report review
Answer by watch.co.uk
27 Jun 2023
Thank you very much for the great review! It's a pleasure to see our customers satisfied with their purchases. Have a nice day, Team Watch.co.uk
25 Jun 2023
 Verified review
Had exactly the product I was looking for, it was easy to find, and they sold the tool needed at a very reasonable price so I could make to switch/repair myself. Easy and no fuss transaction - just what you want from an online purchase. Communication also as appropriate - not too little, not too much!
Report review
Answer by watch.co.uk
27 Jun 2023
Good morning, thank you so much for the amazing feedback! :) Kind regards, Team Watch.co.uk
25 Jun 2023
 Verified review
Report review
Answer by watch.co.uk
27 Jun 2023
Thank you so much for the amazing feedback! :) Kind regards, Team Watch.co.uk
25 Jun 2023
 Verified review
Strap looks good and exceeded expectations.
Report review
Answer by watch.co.uk
27 Jun 2023
Good morning, thank you very much for the great feedback :) It's a pleasue for us to see you satisfied with your purchase! Have a nice day, Team Watch.co.uk