watch.co.uk
Reviews:

1,038 reviews in the last 12 months6,862 total reviews  

4.74
Excellent

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Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk

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9 Aug 2023
 Verified review
Easy to navigate the site and good product.
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Answer by watch.co.uk
10 Aug 2023
Thank you for the positive feedback on our website! We designed it with our customers in mind, and we're delighted that you find it user-friendly. We're here to make your shopping experience seamless and enjoyable! Kinds Regards, Team Watch.co.uk
9 Aug 2023
 Verified review
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Answer by watch.co.uk
10 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
9 Aug 2023
 Verified review
Website was easy to use. Everything exactly as you promised until the Customs stopped the parcel until I paid GST (Goods and Services tax). Their form was so complicated I had to get my son, a Senior Lawyer to deal with it. Then watch arrived shortly after that. Beautiful watch. Delighted with it and the colour Unbelievable they are not stocked in Jersey. In the 80s they were available everywhere here.
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Answer by watch.co.uk
10 Aug 2023
Thank you for the positive feedback on our website! We designed it with our customers in mind, and we're delighted that you find it user-friendly. We're here to make your shopping experience seamless and enjoyable! Kind Regards, Team Watch.co.uk
9 Aug 2023
 Verified review

Fossil watch strap

Lovely replacement strap. Delivered promptly and was updated regularly.
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Answer by watch.co.uk
10 Aug 2023
Thank you for your kind words! We're delighted to hear that you're enjoying the exceptional quality of our watches. Your satisfaction is our top priority. Kind Regards, Team Watch.co.uk
9 Aug 2023
 Verified review

Good product

I bought a Seiko watch bracelet, it is identical to the existing, and for a good price, well pleased, only issue I had was, I paid to track and did not receive a tracking number so was unable to track, however it arrived via Royal Mail on the day stated.
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Answer by watch.co.uk
10 Aug 2023
Thank you for taking the time to share your positive experience! We pride ourselves on delivering excellent service, and we're thrilled to have met your expectations. If you ever need assistance, we're always here for you! Kind Regards, Team Watch.co.uk
7 Aug 2023
 Verified review
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
7 Aug 2023
 Verified review
Efficient delivery as arrived earlier than l was expecting my delivery.
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
6 Aug 2023
 Verified review
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk
6 Aug 2023
 Verified review
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your great review! :) Regards, Team Watch.o.uk
6 Aug 2023
 Verified review
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Answer by watch.co.uk
8 Aug 2023
Thank you very much for your great feedback! :) We hope to see you again very soon, Team Watch.co.uk
6 Aug 2023
 Verified review
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Answer by watch.co.uk
8 Aug 2023
Thank you very much for your great feedback! :) See you soon, Team Watch.co.uk
6 Aug 2023
 Verified review
Perfect!
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your 5 star review! :) Looking forward to next time. Regards, Team Watch.o.uk
6 Aug 2023
 Verified review
Brilliant service! Would not hesitate to purchase from them again ⭐️⭐️⭐️⭐️⭐️
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your amazing review! We are happy to see you happy with our service! :) Looking forward to next time. Regards, Team Watch.o.uk
5 Aug 2023
 Verified review
Swift delivery . Impressive packaging.
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Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
5 Aug 2023
 Verified review
Good - ability to track status online and through EVRI + email updates
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Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
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Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
perfect service super fast delivery, i got what i paid for and great tracking all the way through,
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Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
Quick delivery, no issues with customs despite the watch being sent out of The Netherlands .
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Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk
4 Aug 2023
 Verified review
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Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk
3 Aug 2023
 Verified review
Excellent watch strap & speedy delivery
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Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk