Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Good selection and a fair price
Delivery was a little slow
Report review
Answer by watch.co.uk
1 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
30 Jul 2023
Verified review
Great watch and quick delivery
Report review
Answer by watch.co.uk
31 Jul 2023
Good afternoon, thank you for your great review!
We are very happy to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
29 Jul 2023
Verified review
Watch strap arrived and as described
Many thanks
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your great feedback! :)
See you soon,
Team Watch.co.uk
29 Jul 2023
Verified review
Excellent service - kept me informed of progress
Report review
Answer by watch.co.uk
31 Jul 2023
Good afternoon, thank you for your great review!
We are very happy to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
29 Jul 2023
Verified review
The product is great, and as described. Delivery was very quick
Report review
Answer by watch.co.uk
31 Jul 2023
Good afternoon, thank you for your great review!
We are very happy to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
29 Jul 2023
Verified review
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your great feedback! :)
See you soon,
Team Watch.co.uk
29 Jul 2023
Verified review
very good service and quality
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your 5 star review!
We are very happy to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
29 Jul 2023
Verified review
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your great feedback! :)
See you soon,
Team Watch.co.uk
28 Jul 2023
Verified review
Replacement watch strap
Web site was easy to use.
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your great feedback! :)
See you soon,
Team Watch.co.uk
28 Jul 2023
Verified review
Product as expected
Item arrived and is as described but communication about delivery was not great. Also use Evri to deliver which is not ideal.
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your review and for the useful feedback!
We hope to see you again and exceed your expectations!
Kind regards,
Team Watch.co.uk
28 Jul 2023
Verified review
The watch is just what was required and we were impressed by the insurance. It was a slightly lengthy wait for it, but that was the fault of the couriers.
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your 5 star review!
We are very happy to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
28 Jul 2023
Verified review
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for the 5 star review! :)
Have a nice day,
Team Watch.co.uk
28 Jul 2023
Verified review
Excellent service and super fast delivery…..
Report review
Answer by watch.co.uk
31 Jul 2023
Good afternoon,
Thank you very much for the 5 star review! :)
Have a nice day,
Team Watch.co.uk
27 Jul 2023
Verified review
As entered on trust pilot, very efficient service, based in the Netherlands but ships as per delivery dates.
Report review
Answer by watch.co.uk
27 Jul 2023
Good afternoon, thank you for your great review!
It is a pleasure to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
27 Jul 2023
Verified review
Very quick delivery, happy customer.
Report review
Answer by watch.co.uk
27 Jul 2023
Thank you very much for your great feedback! :)
See you soon,
Team Watch.co.uk
26 Jul 2023
Verified review
Report review
Answer by watch.co.uk
27 Jul 2023
Good afternoon, thank you for your great review!
It is a pleasure to see you satisfied with our service :)
Kind regards,
Team Watch.co.uk
26 Jul 2023
Verified review
Report review
Answer by watch.co.uk
26 Jul 2023
Thank you very much for your feedback!
Have a nice day,
Team Watch.co.uk
25 Jul 2023
Verified review
New strap.
New strap is an identical copy of original. Therefore fitting was easy. Arrived on time and I’m well pleased.
Report review
Answer by watch.co.uk
25 Jul 2023
Dear Colin,
Thank you for your positive review! :)
Regards,
Team Watch.co.uk
24 Jul 2023
Verified review
Report review
Answer by watch.co.uk
25 Jul 2023
Thank you for your amazing 5 star review review! :)
Regards,
Team Watch.co.uk
24 Jul 2023
Verified review
I had to be patient for 5 months but The Watch Co did get back in touch once the strap was in stock again. The delivery by Evri was disappointing because they missed the last delivery slot and no pre-advice or explanation. Not Watch Co's fault but they might find a more reliable courier.
Report review
Answer by watch.co.uk
25 Jul 2023
Good afternoon, thank you for your great review and for the useful feedback! :)
Kind regards,
Team Watch.co.uk
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.